I bought a new JBJ chiller a month ago anf I'm very happy with it. When I was looking ofor one, I debated either to get a used one or a new one. I was worried about warranty and reliability so I decided to get a brand new one and had a good deal. Not much big difference in price from getting the old one. I'm so happy that I made a bought a new one. Plus JBJ is local, I think in Inglewood so whenever I need service, I just need to drive there.