What did you order? I ordered a 24" PC light from them about 2 years ago. Only problem was, it said it came with 2 "FREE" bulbs, a 12k daylight and actinic. Well, it arrived with 2 12k. I called and their responce was they was out of stock on the actinics and because the bulbs was free, nothin' could be done. But I could order some actinics that are now no longer out of stock. So, I wasn't pleased with that. I didn't like the light cause the fans was really loud. I ended up selling it to someone who I think fixed it by replacing the fans. I don't know. Those halide fixtures are temtping til you read about the ballast catching fire. But, It's always mixed opinions. Some people just down them and some praise them. Good luck!
Steve