We're Sorry

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<a href=showthread.php?s=&postid=12189386#post12189386 target=_blank>Originally posted</a> by WarrenG
Thank you for your insight.

The only rudeness I saw here was from the moderator. I guess inadequate server performance is a touchy issue. And the excuses about operating costs (that don't seem to be anywhere near any reasonable estimate of the income stream) seem like a weak dodge.

And thank you for your insight. At least you didn't call something Beerguy spends a huge amount of his "spare" time sweating bullets to keep operating "ridiculous" and "dumb" and wish to take your club forum elsewhere (off this free resource). I might consider that kind of inflammatory (or even rude), so I'm glad you didn't go there.

It gets old telling people who really don't know what they're talking about that they REALLY don't know what they're talking about. And yes, giving fuller, more technical explanations has been tried, but they only lead to "what about this" questions that then have to be debunked, and end with people who REALLY don't have the understanding saying something like our explanation seems "like a weak dodge."

Kevin
 
Thanks RC. I do appreciate having this community to come to everyday it is for sure a luxury.

I have learned so much over the past 2 yrs from all the knowledgable people.
 
Why not post a forum, whether you allow users to post or not, which gives updates on any current RC issues and future plans?
 
<a href=showthread.php?s=&postid=12189789#post12189789 target=_blank>Originally posted</a> by jtarmitage
Why not post a forum, whether you allow users to post or not, which gives updates on any current RC issues and future plans?

That is an exceptional idea if it isnt being done yet! Great way to save your breaths Anem, and Beerguy. Just brief periodic updates on a locked thread entitled 'RC STATUS' or something similar.. Where people can find this stuff out and say "Oh......" rather than "what the F?" or some other stinky thread that rubbs everyone wrong..

But a thank you is due anyway for spelling it all out for us, even though there was no obligation to.

-Justin
 
<a href=showthread.php?s=&postid=12189643#post12189643 target=_blank>Originally posted</a> by Anemone

It gets old telling people who really don't know what they're talking about that they REALLY don't know what they're talking about. And yes, giving fuller, more technical explanations has been tried, but they only lead to "what about this" questions that then have to be debunked, and end with people who REALLY don't have the understanding saying something like our explanation seems "like a weak dodge."

Kevin

Again, with the rudeness. Wow! Your responses are a weak dodge because you DO NOT ANSWER the questions-you just tell people they "don't know what they're talking about" and when you're asked for more information you just say it again. That is rude, and a dodge.

Since you claim there have been other discussions where you DID post the full answers how about if you provide some links to those discussions instead of just telling us to be quiet?

I participate in several online forums that have a good search function and sufficient server response times. RC is the worst of those forums for these two aspects. You need to improve the servers and stop pretending to offer a search function that has NEVER worked in the 30 or so times I've tried it, even in the middle of the night.

And just because somebody spends their free(?) time helping out with a forum (like I do) doesn't entitle them to be rude.
 
For people who aren't familiar with how well a free forum-based site can function, here's one of the good ones I am talking about. http://www.ncncaracing.com/forum/index.php

There are more than 600 members, lots of posts, sub categories that would help the MARS forum become easier to use, and a search function that is very fast and complete.

Here's another one with far more activity than MARS's RC site. http://www.tomatopages.com/folsomforum/

I'm not saying MARS should move their forum from RC, just that a good forum without these issues being discussed is possible, at virtually no cost to the host.
 
Warren, here's an example about not knowing what you're talking about.

Your first link:
Most users ever online was 110 on Thu Jun 28, 2007 3:04 pm

Your second link:
Most users ever online was 529 on Jun 15 2007, 04:32 PM

RC:
Most users ever online was 3106 on 03/10/2008 at 07:21 PM.

I could run a forum to support 110 users on my cellphone (really). This site is several orders of magnitude more complex to operate.
 
<a href=showthread.php?s=&postid=12190430#post12190430 target=_blank>Originally posted</a> by beerguy
Warren, here's an example about not knowing what you're talking about.

Your first link:
Most users ever online was 110 on Thu Jun 28, 2007 3:04 pm

Your second link:
Most users ever online was 529 on Jun 15 2007, 04:32 PM

RC:
Most users ever online was 3106 on 03/10/2008 at 07:21 PM.

I could run a forum to support 110 users on my cellphone (really). This site is several orders of magnitude more complex to operate.
Although Warren's examples miss the mark, there are indeed valid examples. I offered pbnation as an example. It is almost twice the size of RC and doesn't even have a sponsorship revenue stream.

I think Pete sums up my feelings best. Thanks, Pete.

Doug, if you just pointed us to this thread where you are patient enough to offer an explanation to the current problem rather than just shooting me down this thread would have been much different than it is now.

I think any concerns with the current RC limitations should be added to the thread I linked instead of this one. This thread has turned into a MARS VS. Mods thread and can only end badly. Might as well close it now.
 
Can this thread die yet? OK we get that our every day RC users don't know whats going on behind the scenes... hence the complaints. However it is not helpful for the one individual who might have insight to respond with a jab and no info. Now that we have the info is it fair enough to say that we can stop insulting eachother?
 
Lots of people on this thread are pushing buttons that are flashing red and say "do not push this button".......

I can see some "moved on" titles coming up in the future....

Nevertheless, the site is free if you want to pay. If you are having trouble getting on, just wait it out. If you've paid, be patient. I'm sure you ALL have gotten your money's worth out of this site 100 times over. No one is gonna change anything, and RC mods can talk to anyone however they choose. If you complain, you'll pay the price in the end. Then you won't get "server busy" windows because you'll be banned. Then where will all of this complaining have got you?

:)
 
<a href=showthread.php?s=&postid=12190430#post12190430 target=_blank>Originally posted</a> by beerguy
Warren, here's an example about not knowing what you're talking about.

Your first link:
Most users ever online was 110 on Thu Jun 28, 2007 3:04 pm

Your second link:
Most users ever online was 529 on Jun 15 2007, 04:32 PM

RC:
Most users ever online was 3106 on 03/10/2008 at 07:21 PM.

I could run a forum to support 110 users on my cellphone (really). This site is several orders of magnitude more complex to operate.

Here's an example of you don't know what WE are talking about. WE don't like that the MARS forum is beset by the problems of RC. The MARS forum doesn't have more than 110 users online at a given time.

And those other sites don't have the income that RC does (to spend on servers) so your attempted analogy falls apart.

Look, if you can't provide the service properly, then don't, but I think the numbers are there to make it work properly. People like me don't bother with RC (except MARS) anymore because of rudeness in the other forums, and slow server response.
 
<a href=showthread.php?s=&postid=12190703#post12190703 target=_blank>Originally posted</a> by bored4long
I offered pbnation as an example.

Note that they are on vBulletin v3.6.2...Which is where many of our database issues root from. Jumping to that version is not a "let's upgrade next week" discussion.

<a href=showthread.php?s=&postid=12190703#post12190703 target=_blank>Originally posted</a> by bored4long
and doesn't even have a sponsorship revenue stream.

:confused:

There are banner ads all over that site...
 
A couple of comments:

1. Having dealt with a couple of large scale application design (many of them were database integrated), I can tell you that the solution to any performance issue is not always throw more hardware at it or provide more bandwidth. Sometimes you are working within the limitation of the programming language or tools that are available. I suspect that this may be part of the problem with RC, and it's not going to get resolved easily by the RC staff. The forum developers may need to completely rewrite vBulletin to handle the load. In addition, vBulletin may need to be rewritten to integrate with other databases (Oracle, MS SQL Server) and use the full feature of those databases. All the RC programmers can do is try to tweak as much performance out of the current software as possible, but there may be a limit. Also - my understanding is the RC has greatly modified the base vBulletin code. So upgrading to the next version of vBulletin may not be as simple as just click on an installer. (Trust me - we are dealing with this very issue at work right now, and are working on trying to get back to baseline with minimal customization, but the process is not simple)

2. If it's the MARS site that you are complaining is slow, then we should address it as a club. A while back, I proposed that MARS look at running its own forum like RC. Some board members were in favor, but one wasn't. I decided not to pursue it because there wasn't buy in from a key person. BTW - you can't say that MARS has only 110 users online at any given time, so the MARS forum shouldn't have any problem. The MARS forum IS a part of RC. You have to look at the whole picture.

3. This site is free. Some of us pay for the optional "premium membership" - but it is essentially a free site. Who cares if the RC is making money off from sponsor. That's their choice. If their website performance gets so bad that people leave, sponsors may leave as well. But that's a business decision by RC. We have the rights to leave RC and use other forums or open up our own forum.

4. RC is run by a lot of volunteers. (Yes - the head guy may be making money, but a lot of the mods probably are not.) It's easy for us to ***** and complain. But how many people are willing to put time into fixing the problem. When I was the webmaster of MARS, I heard several people ***** and complain about the content. When I asked for input - it was dead quiet. Same thing with the MARS newsletter. It was only a very few people who contributed. Contribution to article was solicited, but only a handful every contributed. But when it died due to lack of contribution, people *****ed and complain.

I often disagree with Beerguy. But in this case, I think he has made some very valid point.

Minh
 
This is a very bad thread for the mars club!!!!
I cannot believe you guys are making such a big deal about this,THIS SITE IS FREE!!!!!!!!!!!!
I have gained more knowledge from this site RC in general not just the mars forum than anything else I have read or personel experience with period.
This makes me question being a member of MARS!
Is this all you guys have to do is b**** about a free source of info and a way for us to comunicate and sell are aquaria items?
Not sure why this thread was even started,I gues people will complain about anything!!!!!!!!!!!!!
Chris
 
Well said Jim!!!

Well said Jim!!!

<a href=showthread.php?s=&postid=12190766#post12190766 target=_blank>Originally posted</a> by Jim_S
Lots of people on this thread are pushing buttons that are flashing red and say "do not push this button".......

I can see some "moved on" titles coming up in the future....

Nevertheless, the site is free if you want to pay. If you are having trouble getting on, just wait it out. If you've paid, be patient. I'm sure you ALL have gotten your money's worth out of this site 100 times over. No one is gonna change anything, and RC mods can talk to anyone however they choose. If you complain, you'll pay the price in the end. Then you won't get "server busy" windows because you'll be banned. Then where will all of this complaining have got you?

:)
 
somebody lock this thread... please. this started as a simple "why can't I get on?" -- didn't mean for it to go this way.
 
Guys Drop it!!!
Those few loud mouths are going to ruin it for the rest of us.

If you think you can do a better job;
shut up and go for it!
 
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