What's witht heordering tonight
- Thread starter MimicTang
- Start date
Steve_Aquarius
New member
Looks like someone was faster to the checkout then you! I've had the same happen to me. Now I have all my info ready to go when I need to place an order from the Divers Den.
DFS/LA1
.Registered Member
MimicTang
Thank you for your post and interest in Diver's Den. Even though you placed the item in your cart, until the order is finalized, the item may be purchased by someone else who finalizes before you do. Since the item you were interested in, is no longer on our site, this seems to be what happened. We are sorry you were not able to purchase the one you were interested in.
In regards to our Live Help this evening, we apologize, we did experience a very short loss of service this evening.
Donna
LiveAquaria
Drs. Foster & Smith
Thank you for your post and interest in Diver's Den. Even though you placed the item in your cart, until the order is finalized, the item may be purchased by someone else who finalizes before you do. Since the item you were interested in, is no longer on our site, this seems to be what happened. We are sorry you were not able to purchase the one you were interested in.
In regards to our Live Help this evening, we apologize, we did experience a very short loss of service this evening.
Donna
LiveAquaria
Drs. Foster & Smith
DFS/LA1
.Registered Member
MimicTang
Thank you for your post and orders. We show when you placed your order this evening you ordered items that ship from both our California facility as well as the Diver's Den item from our Coral Farm in Wisconsin. This would mean your order splits into two orders after finalization, with two separate emails, although you are only charged one shipping charge! We are glad to hear you did successfully order the Diver's Den item you wanted!
Donna
LiveAquaria
Drs. Foster & Smith
Thank you for your post and orders. We show when you placed your order this evening you ordered items that ship from both our California facility as well as the Diver's Den item from our Coral Farm in Wisconsin. This would mean your order splits into two orders after finalization, with two separate emails, although you are only charged one shipping charge! We are glad to hear you did successfully order the Diver's Den item you wanted!
Donna
LiveAquaria
Drs. Foster & Smith
