You changed my address?!

[Salty Brother]

I ordered a few things from MD yesterday and I was looking at my confirmation sheet that I printed out and you guys changed my address. I know I should have checked everthing before I click order but you guys changed my address from the normal W385 S3003 ....... to just PO W385S3003. Do you think it will still get to me, all the other info was correct like city, state, and zip code.
Thanks,
Patrick

 

[Salty Brother]

Okay this evening I got an e-mail that said the order was shipped in full. Do you still think it will get to me even with the changed address?

 

[Salty Brother]

Walter, I have talked to you before here on Reef Central, but could you please answer my question.
Thank you

 

[THE_PROPAGATOR]

you better get on the phone with them asap, I'd guess it won't.
but I could be wrong

 

[Salty Brother]

I even tried e-mailing customer support but they didnt answer any of my questions either!

 

[copps]

Patrick, my thread has gone five days without a response despite numerous bumps like yours. I only brought it to the board here after my phone call was not documented and the represetative I spoke with left the company. At least it's all in writing here for people to see, even if we're not getting help...

 

[lakerfan]

Hi Patrick,

Thansk for your order. I have contacted our USPS representative and they have told me that the package should get delivered to you. If you do not receive the package by this coming tuesday (february 21st) please let me know and i will send a replacement out right away. As for the address change, i am checking on what caused that. We do have an address verification service on our checkout page that allows you to verify the address against known valid address so it may have picked the wrong one for you.

Again I apologize about the inconvenience. Please let us know if there's anything else we can help you with.

Ben R.
www.marinedepot.com