2 bulbs on my Teklight T5 6x54w not firing up

[Trigeek]

The fixture is about two years old (bought from PA). Two of the middle bulbs are not firing up. It doesn't appear to be the tubes as I changed positions using other tubes and no matter what bulbs I place in those positions, no light comes on. Do you think it is the endcaps? How easy are they to replace? Any help is appreciated.

 

[Jeremy B.]

Hi,

Sorry to hear about the issues with the Tek Light. It sounds like you most likely have a ballast that has gone out. If you contact Sunlight Supply directly at 888-265-9005 they can get a replacement out for you.

If you need anything from me on our end please let me know.

Thanks,
Jeremy

 

[Trigeek]

Jeremy,
Thanks for the reply. I don't believe it is the ballast as the two other bulbs on the same ballast are working. I'm going to order the endcaps today. Thanks.

 

[Jeremy B.]

Hi,

I apologize I think I misread your original post. The endcaps are most certainly the cheaper way to go if that is the issue. Also, the way the Tek light's are wired if you have a bad bulb in one of the slots, then two bulbs will not fire. Take 4 bulbs that you know are working, and put them in the middle four positions. This will tell you right away if you have a bad bulb, or if it's a ballast / endcap issue. If this is what you have already done, and the same two are still not firing up, then it's most likely and endcap / wiring issue.

The 6 x 54w Tek has the front bulb and back bulb on the same ballast, and then the middle four bulbs on the same ballast.

Thanks,
Jeremy