3155 Osmalator problem

[deereguy]

Hi
I have a 3155 and it has ben a bullet proof system until the last couple of weeks. It shows the green light on the display panel and the water is below the float. I have tried soaking the optical and mechanical float in vinegar over night and cleaned with a tooth brush that didn't help. made sure the pump wasn't air locked in fact installed my spare pump just to be sure. I have unplugged it in an effort to reset it ad sometimes it comes on with the amber and green light and runs for 30-45 seconds but not enough to bring it up to the sensor. Any ideas?

Thanks

 

[rvitko]

The water should generally be below the float, by assume you meant the optical sensor? How old is the unit?

 

[deereguy]

yes it is below the optical sensor by a least a couple of inches. but the green light is on. The unit is about 18 months old and has never missed a beat


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[rvitko]

The optic sensor likely has a defect and has failed. Please send in the controller and we will replace the sensor. Include a note with your return address and phone number.

Tunze USA
305 Victor St
Austin, TX 78753