Not quite sure what the issue was, I was following the instructions running in 7" of water depth. They didn't have the neck extensions at the time. IMO the 2 issues I had with the skimmer was the neck and return height. The reasoning I got from not running in deeper water is there was too much back pressure on the pump but there are other skimmers with similar designs that didn't have that issue. I came to the conclusion the neck and return height were the only differences
I may have gotten a partial blockage in the airline. I now pour a hot cup of RO/DI water in the silencer once a week and remove, and inspect/clean the volute 2x a month (during a WC) all as part of routine maintenance. It has been common to find some salt creep in the volute.
Coralvue does sell a container with an automatic shutoff if it fills up, but if the skimmer was properly designed that would not be needed
I now have the collection cup drain disconnected and if it would overfill it would just go back into the sump ( The external models have this feature)