This morning checked sump and water level was low....noticed lights on the Controller were off....
Found the connector between the power supply and the controller was partially melted...some melting in the housing right around the connection, and the plug on the connector to the power supply was also melted.
It had been working fine for 10 months. Controller and power supply was COMPLETELY dry this morning, was not particularly near water, and had not gotten wet. Was working fine yesterday evening, light was on, water level correct.
Power supply seems fine, light on, set to correct voltage.
A bit disturbing having an electronic component melt a bit, besides the extreme problem of now not having any auto-topoff.
How long does it take to get something replaced through warranty?
Found the connector between the power supply and the controller was partially melted...some melting in the housing right around the connection, and the plug on the connector to the power supply was also melted.
It had been working fine for 10 months. Controller and power supply was COMPLETELY dry this morning, was not particularly near water, and had not gotten wet. Was working fine yesterday evening, light was on, water level correct.
Power supply seems fine, light on, set to correct voltage.
A bit disturbing having an electronic component melt a bit, besides the extreme problem of now not having any auto-topoff.
How long does it take to get something replaced through warranty?
