6045 broke

twnship

New member
Tonight I was sitting with my wife and I heard a loud rattling noise from my tank so I went to look and it was one of my 6045 powerheads. What was happening was the propeller was hitting the side of the plastic cage. So i unplugged it and took the front piece of plastic off then took the propeller off just like i do when i clean them and noticed the metal shaft was broke.

Why it broke i have no clue. I got them with my tax return this year so they are only 6 months old. I cant remember if these come with a waranty or not.

If you can help me get going in the right direction as far as replacing it or repairing it I would appreciate it.

I guess the first thing i have to do is find my receipt

Thanks, Tim
 
twnship,

This sounds like a problem from a batch of early shafts that were not up to spec please PM Roger for a repair.

Best Regards
Graeme
 
They have a 2yr warranty PM me your address and name and reference this thread and we will get it taken care of.
 
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