6101 is dying

[br1200]

Hi Roger,

I have a 6101 pump for a year now. lately, it is stopped working and makes weird noises.

It is hooked up to 7095 controller along with 2 more pumps which are same age and doing fine.

What should I do?

P.S I'm cleanning the pumps once every month.

Thanks
-Arnon

 

[rvitko]

Arnon,

Send it in and we will replace it, are you in the US?

 

[br1200]

6101 is dying

Yes Roger,

I'm in San Diego.

What is the address I should send it?


thanks
-A

 

[rvitko]

Tunze USA
305 Victor St
Austin, TX 78753

Include a note with your phone number and return address.

 

[br1200]

6101 is dying

Perfect Roger,

I'll send it tomorrow.

Thanks again
-A

 

[br1200]

6101 is dying

Hi Roger,

I shipped the pump today via ups ground.
You should get it next Mon or so.

Thanks
-A

 

[br1200]

6101 is dying

Roger,

Did you get the pump today?

Thanks
-A

 

[rvitko]

Yes, I will repair it tomorrow.

 

[br1200]

6101 is dying

Roger,

I got the new pump and it looks GREAT.

You made one more customer very happy.

Thanks again for a superb customer service.

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Thanks
-A