6101 stopped working

[TomToro]

Hey Roger,
I have a 6101 that stopped running all of a sudden. No alarms or anything and I recently cleaned it. It's not the transformer cause I tried it on another 6101 head and it works. Any ideas as to what I can do to get this thing running? I'm soaking it in vinegar now, but the prop seems loose enough.
Thanks,
Tom

 

[rvitko]

Tom,

I would send it in, it is likely a dead motor. Please send it in, if you have a receipt include it.

Tunze USA
305 Victor St
Austin, TX 78753

 

[TomToro]

I don't have my receipt. Can you give me an idea of how much it would cost to repair it including the shipping back to me? I loved this thing.

Also, do you have a 7410.602 sitting around somewhere? They used to be around $50.

Thanks,
Tom

 

[rvitko]

New they were about $82, however they have not been available new for a few years. I do have 2 good used ones and they are $40 plus shipping.

The most likely scenario is the 6101 cannot be repaired, all the electrical parts are sealed and cannot be repaired. In this case the only "repair" is an upgrade to a new 6105 pump which runs about $150.

 

[TomToro]

I'd like to buy one of the 7410.602's and send my 6101 in for an upgrade. Can you tell me what I need to do next? I use paypal and can send you whatever you need.

Can you ship me the puck with the upgrade to save me some shipping $?

I also sent you a pm if you'd rather answer me there.

Thanks for the help,
Tom

New they were about $82, however they have not been available new for a few years. I do have 2 good used ones and they are $40 plus shipping.

The most likely scenario is the 6101 cannot be repaired, all the electrical parts are sealed and cannot be repaired. In this case the only "repair" is an upgrade to a new 6105 pump which runs about $150.