6105 burned up

[LGB76]

The place where you set your flow rate has got wet and the pump no longer works... I am assuming it has completely burned that part up. The power supply still works because I checked it with my other 6105. What do I need to do to get it working again?

 

[rvitko]

If you are in the US, you can send it in and I would replace the end connections for $25.

 

[LGB76]

ok, where do I need to send it?

 

[rvitko]

Tunze USA
305 Victor St
Austin, TX 78753

My apologies for missing your post, I don't seem to have gotten a notification.

 

[LGB76]

awesome! Thank you!

 

[LGB76]

Do I need to include a check when I mail this in, or how do I need to pay for the repairs?

 

[rvitko]

Generally people just include a phone number and we call for cc info or can arrange payment by paypal.

 

[rvitko]

Your pump is done, can you give me a call? When I have tried to call I just get a message that your voicemail is not set up yet.

512-833-7546

 

[LGB76]

Yea. Thank you! I have been out of town and have had no service all week. I will be back home tomorrow. I will call then. Sorry about that. Thanks

 

[rvitko]

Sorry I missed your call this morning.