6105 power supply issue

[bambam918]

I received my first 6105 earlier this week and set up went really well. I just got my second one and set up has been more frustrating

Basically the pump did not turn on. Through trouble shooting of my own I have determined the power supply is not functioning correctly. I came to this conclusion by hooking up the one working pump with the new one and vis versa. Basically the first power supply worked on both pumps and the second power supply didn't work on either pumps.

The LED right on the suspected bad power supply does not light up like the good one. When I removed the jumper on good power supply I clearly see a red LED light. Now when I remove the jumper on the suspected bad power supply it appears very faint. As if there are two LED light indications. On the suspected bad power supply it looks like red LED light is only on the left side.

Any suggestion how to get this working or is th power supply really bad and need a replacement? Thanks

 

[rvitko]

Did you buy both new or used and are the power supplies identical? The newer power supplies are flat on top, pre 2011 they had a domed top and these had a brighter LED than the current model. A lot of times the issue is just contact and this can be adjusted.

 

[bambam918]

Yes both were purchased this week brand new. One the working power supply I can see the red LED light however I cannot on the bad one

 

[rvitko]

I think we spoke by phone and you emailed the receipt?

 

[bambam918]

Yes! Thanks for the quick response and great customer service!