6105 stopped working?

[nanonubey]

Hey Roger one of my 6105's stopped working over night, it was fine yesterday no noise or anything like that. I just cleaned them a couple weeks ago also. I switched the plugs from the one that works and vise versa and the one works with all the different plugs and the other wont work at all. Is there anything else you can recommend doing? Thanks

 

[rvitko]

I would first check the drive unit, it must spin on the metal shaft, if it is stuck to the shaft it will trigger an auto shut off.

 

[nanonubey]

Thanks Roger Ill check that out.

 

[nanonubey]

The drive spins very well no build up. Do you think the pump burned out just like that with no warning?

 

[rvitko]

It is possible, there generally is no warning, send it in and we will get it taken care of.

Tunze USA
305 Victor St
Austin, TX 78753

 

[nanonubey]

Will do. Thanks

 

[nanonubey]

Roger I was wondering if I can send in my other pump also to have it freshened up so they both are performing the same. Do you guys do that kind of thing?

 

[nanonubey]

bump

 

[rvitko]

Yes, a general cleaning is $25. Please include a note that that is what you want done.

 

[nanonubey]

OKay Thanks

 

[nanonubey]

I mailed the pump yesterday Roger, you should have it by the end of the week.

 

[nanonubey]

Thanks Roger! Your service is top notch!

Chad

 

[tat2z_21]

So did this work and could you pm me the price this cost. Mine just quit on me yesterday.