9001
- Thread starter Seeady66
- Start date
Are the magnets the older model with the 4 rubber feet, or the new style with the silicon ring around them? I have had a few other such complaints and never really been able to get to the bottom of the cause, I have not encountered this myself so I would like to try to understand why this is happening.
I have a meeting with Mr. Tunze next week, I will try to get a resolution and I will also check on this here. I did have one set up an MACNA and it had the new magnets and I did not encounter this. My suspicion is that the tabs are damaged or the magnet mounting plate is too thin.
Hi Adrian,
We did discuss this issue, my apologies for forgetting to reply. The cause 90% of the time is the tabs on the body are bent, broken or deformed, 10% of the time the holes that they plug into in the magnet are oversize. We will transition to a different mount in about 6 months, the tabs will be eliminated and in place will be 4 holes that attach the skimmer to the magnet with silicon bushings similar to how the 9012 and our pumps mount to the magnets. For now the likely resolution is a new body.
We did discuss this issue, my apologies for forgetting to reply. The cause 90% of the time is the tabs on the body are bent, broken or deformed, 10% of the time the holes that they plug into in the magnet are oversize. We will transition to a different mount in about 6 months, the tabs will be eliminated and in place will be 4 holes that attach the skimmer to the magnet with silicon bushings similar to how the 9012 and our pumps mount to the magnets. For now the likely resolution is a new body.
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