Often if a new acro is introduced it may take a couple of days to come around. If there was good polyp extension at the lfs, I do not think it is a good sign of success. A very good thing to do is take a flash light about a hour after the tank light is off and shine it on the acro at night there is usually good extension.
If there is not; it is back the usual water quality issue, check all your water parameters and make sure everything is ok. Especially phosphate, nitrate, ca, and alkalinity.