Thanks for the input. The flame died last night. LA gave me a credit for half the price of the fish, and said that is the best they can do since I had it a month. The local stores around me usually get in diseased fish with no guarantee so that is why I buy online. Some of the vendors offer reduced or free shipping at times, so it isn't too bad.
Whenever I get a shipment from LA or BZ, something dies.
Is your UPS driver drop-kicking the boxes before delivery?