personally I like AA, I agree, of the times I have been there no one has come up to me even once and asked if I needed anything. sometimes I like that, last time I went thou it was 15min till closing, I was buying some salt and a few plumbing parts and I asked if it was a little to late to buy 100 hermit crabs and the guy behind the counter said no problem, the girl that had helped me before pulled em all out and didn't seem bothered at all. I think it all boils down to people just being people, everyone has days when they are not the so friendly. I think the store is very well maintained and very nice, I plan on going back. Aquatouch is really imposing, they almost feel like you need a BS in marine biology to buy salt there but they have a very nice store. ATR had pretty high prices and it's so tight it's not comfortable to browse really. Pets inc is pretty nice but very few people sound like they know what they are selling you. I live all the way out in surprise so for me it's like a day trip to go out to those stores. It really stinks to go in there with your hard earned money and be treated poorly so I get where EvilE is coming from but I have learned sometimes you have to give it a second chance, who knows, some of those places turn over employees faster than livestock so you never know what your going to be greeted like.