<a href=showthread.php?s=&postid=10005449#post10005449 target=_blank>Originally posted</a> by psimitry
I'm a big fan of AA. Their pricing is really good and I've always been happy when I've left. It is true that their help CAN be hard to get ahold of but it's usually not because they're ignoring me as they're doing something else - it's usually because they are working with another customer. As long as I catch eye with any of their employees, they get to me when they can.
As someone who works retail right now (and has for about 10 years), it's more than possible that my tolerance for the way they work is very high though. Anymore I find that my patience with store employees has almost no limit as long as they're not deliberately being rude.
