Aquasun Bulbs...

Holyreefer

Octopus Extreme 300 Skimr
I placed an order for aquasun bulbs and they were due to be schueduled for delivery on this past monday,06-09-08.
The package gut damaged by ups so it was never delieverd.
I called and informed the customer service department and they were more than helpful and informed me about the bulbs and that they would be send out sometime this week with the actinic bulbs on this friday.

Today i recieved an email saying the bulbs i placed were on backorder again...

Is this correct and if so why did the rep i spoke with inform me about the vho bulbs, as i need the bulbs ASAP for my corals!
 
Hi,

Thank you for your response, I am aware that we just recently have had some of the Aqua sun bulbs go on Backorder. If you can provide me with your order number, I can further look into the situation for you. I do apologize for the delay.


I await your response.


Walter

Marine Depot Customer Services
 
Walter thats ok i called into customer service today and they were able to help me. Thank for you your help
 
Hi,

Thanks for the response, I'm glad to hear it was taken care of for you. Please let me know if you have any further questions.

Walter

Marine Depot Customer Services
 
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