I love stopping by any time I am in the area. Currently, he is 2.5 hrs away. Service is slower than other places, but to me, its worth the wait. He has hooked me up with parts for pumps he had in the back, takes time to answer any questions I had, etc. Some times they are busy. I guess being in business for myself, I am more understanding when I have to wait for service and they are simply busy. Glad to hear the store is improving.
As far as the used "junk" laying around the front of the store. I find myself digging around while waiting looking for stuff I want. Doesn't bother me at all.