ATTN: LFS employees

<a href=showthread.php?s=&postid=15556126#post15556126 target=_blank>Originally posted</a> by Everyones Hero
Had a guy come in & tell me that he has an algae problem. Said he's been fighting it for months. I asked about lights- they're new. In front of a window? One is, the other's in the basement.

Go through this process & the guy is constantly interrupting me. I finally say that all I can think of would be to test his source water. He said he took it to Waste Management & the only thing in the water that would cause algae is chlorine. I said "Chlorine is used to kill everything." "I know. I work for Waste Management, I know what it's for & it causes algae."

At that point I just said screw it & shook my head in agreement. He took up 20 minutes of my time & didn't want to hear anything I had to say (don't you love selective listening?) I had a line of customers that needed help anyway.

Can anyone confirm or deny that chlorine causes algae? I always thought that the pucks & shock were used to help keep the pool clean & clear.

I'm not going to pretend to be an expert here, but it pays to remember the difference between waste water treatment (or effluent treatment, where I have a bit of experience) and maintaining a fish tank. Chlorine does not "cause" algae and in our tanks and the addition of chlorine will likely just do nothing until there is too much, then kill our stuff... getting to the "too much" point requires very little in most fish tanks. In a waste water treatment plant though, if you take the insanely filthy water they are dealing with, the oxygen level in that water is very low, potentially low enough to inhibit or prevent algae. The addition of a chlorinator, such as hypochlorite can increase the disolved oxygen content of the water enough to allow the algae to grow. Under these circumstances, the addition of "chlorine" is in fact causing algae. That's my best guess.


Opps... I broke the thread :)
 
It seems to me that some people don't have the ability to problem solve... Like, simple things that they should be able to figure out themselves they ask us...

Eg, "You're overfeeding" -response "how do i stop doing that?"

gee i dunno...feed less? Get a freakin' clue.
 
Servillius, thanks for the info. If I'm ever bored I might try to find more information on it.

<a href=showthread.php?s=&postid=15571525#post15571525 target=_blank>Originally posted</a> by acropora1981
It seems to me that some people don't have the ability to problem solve... Like, simple things that they should be able to figure out themselves they ask us...

Eg, "You're overfeeding" -response "how do i stop doing that?"

gee i dunno...feed less? Get a freakin' clue.

Lol. No kidding. One of the best customers I've had was a guy that told me right off the bat "I don't speak English very well."

He told me what was wrong & I told him possible causes & possible solutions. Then I helped him find a test kit & told him how to use it. I think he's given me the best explanation of what his problem was & actually seemed to be able to comprehend what I was telling him.
 
A coworker had sold a gentleman a couple of margarita snail shells. We have an entire section marked for margarita snails, but it's full of empty shells.

He comes in the next day & tells us what happened & asks if he can bring them back to exchange them. My manager tells him that's fine.

The next day I'm talking to the Asst Manager & the guy comes in. I tell her what had happened & what the other manager had said. She said that was fine by her.

I explain to the guy that we don't have any in right now & that the margaritas are actually a cold water species & don't actually do very well. He asked if he could get something else instead so he gets a Pep shrimp & asks about a starfish. I asked him how long his tank had been up (he was in a few weeks ago asking me some questions about setting a tank up) & it was only up for a month.

I told him that starfish really shouldn't go into a tank that young because there isn't a sufficient food source. I told him I would sell it to him, but I advise against it until he did some more research on it.

Then I realized my manager was right behind me & silently cursed to myself. I was afraid to get my head ripped off for turning down a sale, but she didn't say anything about it at all.
 
I had a young guy come into work and say that he wanted to set up a 3000 gallon tank. Then after talking to him he changed it down to a 300...than maybe a 75. Apparently he didn't have an extra $10K laying around to buy all the stuff he would need for the 3000 gallon tank. But I admired his ambition haha.
 
As far as chlorine and algae go, there are chlorine resistant strains of algae that pop up in pools occasionaly, and require algaecides to get rid of. Even then, there are a few algaecides, copper based, silver based etc, that treat diferent kinds of algaes. of course none of these are reef safe by any means, this is just my experience from cleaning pools for the last ten years.
 
<a href=showthread.php?s=&postid=15574107#post15574107 target=_blank>Originally posted</a> by username in use
As far as chlorine and algae go, there are chlorine resistant strains of algae that pop up in pools occasionaly, and require algaecides to get rid of. Even then, there are a few algaecides, copper based, silver based etc, that treat diferent kinds of algaes. of course none of these are reef safe by any means, this is just my experience from cleaning pools for the last ten years.

The blue stuff!
 
He'll be back if he realized that you weren't just trying to sell him something for him to take home and die once his tank matures a little more.

<a href=showthread.php?s=&postid=15572813#post15572813 target=_blank>Originally posted</a> by Everyones Hero
A coworker had sold a gentleman a couple of margarita snail shells. We have an entire section marked for margarita snails, but it's full of empty shells.

He comes in the next day & tells us what happened & asks if he can bring them back to exchange them. My manager tells him that's fine.

The next day I'm talking to the Asst Manager & the guy comes in. I tell her what had happened & what the other manager had said. She said that was fine by her.

I explain to the guy that we don't have any in right now & that the margaritas are actually a cold water species & don't actually do very well. He asked if he could get something else instead so he gets a Pep shrimp & asks about a starfish. I asked him how long his tank had been up (he was in a few weeks ago asking me some questions about setting a tank up) & it was only up for a month.

I told him that starfish really shouldn't go into a tank that young because there isn't a sufficient food source. I told him I would sell it to him, but I advise against it until he did some more research on it.

Then I realized my manager was right behind me & silently cursed to myself. I was afraid to get my head ripped off for turning down a sale, but she didn't say anything about it at all.
 
<a href=showthread.php?s=&postid=15573302#post15573302 target=_blank>Originally posted</a> by D to the P
I had a young guy come into work and say that he wanted to set up a 3000 gallon tank. Then after talking to him he changed it down to a 300...than maybe a 75. Apparently he didn't have an extra $10K laying around to buy all the stuff he would need for the 3000 gallon tank. But I admired his ambition haha.

10K is not even enough for that tank itself, let's forget about buying the stuff to run it :P

But I like his ambition also
 
<a href=showthread.php?s=&postid=15585615#post15585615 target=_blank>Originally posted</a> by the_rider
10K is not even enough for that tank itself, let's forget about buying the stuff to run it :P

But I like his ambition also


Correct.

I have more than 10k in my 120g in equipment alone.
 
<a href=showthread.php?s=&postid=15586627#post15586627 target=_blank>Originally posted</a> by Reefski's
wow, i would like to see that equipment list. and yet i can't sell my used yet complete 120 for $1000


Carl

It gets there in a hurry. I started this as my "$1500 reef build" :rolleyes:

Custom made rimless starfire tank
Custom stand
ATI Powermodule
Deltec skimmer
Tunze 6100's
Tunze 7095 multicontroller
Vortech MP40W
Reef Keeper 2
Reef doser
Kalk reactor
BRS Dual reactor
Large sump set up in garage
20g frag tank with T5 lighting
Reeflo snapper return
1500 VA UPS
Good testing equipment
24 months of supplies (GFO, Salt, Carbon, MG, Ca etc)
Couple QT set ups


Annnnnd there you go. Whammmo! Broke
 
A guy came in the other day & stopped by the SW fish section. I asked him if I could help him find anything & he goes "Just tell me how long this tang has been here." I say "Since Tuesday. How big is the tank?" "55g. Don't even start. I used to be the saltwater specialist at PetCo. I know they fill your head with all that crap about the fish."

At that point I just said screw it & walked away.

He walks around the store & comes back by the fish. He says he knows what it's like to work for PetCo & how they fill your head with all this useless fish crap. He wants a dollar of these & a dollar of those in a bag, a dollar of those & a dollar of those in a bag, & a dollar of those in a bag.

He tells me they're for his Volitan Lion. I'm thinking to myself "Volitans get up to 15" wide & a 55g is only 12" wide..." He says he got that to put in with his Blue Headed Wrasse because the Wrasse killed his 2 yellow tangs, his Nemo, & his Dory. He's raised the Lion up from a juvenile & paid $60 for it. Now that it's so big he could easily get over $70 for it. That all his rock is in one corner so the tang would have almost 3 feet of room to swim back & forth, plus room to hide in the rocks.

Then he goes on to tell me he's setup so many tanks- from 20g to 2500g. All I could do was give the guy his feeders & not burst into laughter.

I really wanted to say "PetCo didn't fill my head with this s***, it should be common sense to someone in the hobby that you shouldn't put a tang that big into a 4ft long tank. As for your Lion, it gets wider than your tank is & it's probably going to die from fatty liver disease before you can sell it. Nemo & Dory are names of fictional characters. What 'specialist' has fish that it knows by the names of fictional characters? As for setting up tanks- I wouldn't let you within 100ft of any of my fish tanks, including my girlfriend's guppy tank."

Apparently he comes in all the time. He's stuck-up, rude, & apparently thinks he knows more than he does (according to another person that works in aquatics.) I hope he comes back & buys the $70 tang & it dies on him.
 
Oh, I forgot that he said he buys most of his livestock from the Drs. because all of the stuff the chain stores carries is live caught.

While he was right I'm not sure what his point was. AFAIK most of the fish we have in our tanks is live caught, aside from things like tank bred clowns & the like. IE: Diver's Den.
 
<a href=showthread.php?s=&postid=15571127#post15571127 target=_blank>Originally posted</a> by Servillius
I'm not going to pretend to be an expert here, but it pays to remember the difference between waste water treatment (or effluent treatment, where I have a bit of experience) and maintaining a fish tank. Chlorine does not "cause" algae and in our tanks and the addition of chlorine will likely just do nothing until there is too much, then kill our stuff... getting to the "too much" point requires very little in most fish tanks. In a waste water treatment plant though, if you take the insanely filthy water they are dealing with, the oxygen level in that water is very low, potentially low enough to inhibit or prevent algae. The addition of a chlorinator, such as hypochlorite can increase the disolved oxygen content of the water enough to allow the algae to grow. Under these circumstances, the addition of "chlorine" is in fact causing algae. That's my best guess.



ehhhhhhhh, I agree that if you're adding Sodium Hypochlorite you will form some oxygen....but in wastewater the BOD is usually high enough it is consumed pretty quickly.....and besides....if you're getting algae growth, then you should be checking your bacteria levels, because you aren't using enough chlorine!

And, if you think wastewater is insanely filthy....I've got some some landfill leachate you should meet. It makes me WISH for the much better smelling watewater (hey...it's all relative):rollface:
 
long story short// petco expert comes in with dead inverts..
kept salt at 1.015 to prevent any and sickness
 
long story short// petco expert comes in with dead inverts..
kept salt at 1.015 to prevent any and all sickness
 
lol. Are you referring to a Petco employee "expert" or a Petco customer "expert"?

The store I work at has no warranty on any marine animals, which is why I really don't like buying fish from work. The only benefit is that I can observe them for days & see if they're eating/acting funny prior to buying them.
 
My two favorites from when I worked at a LFS are..

1. Lady looking at seahorses asks, "Do they make those in freash water?" Holding back the laughter I say no, only to hear my boss in tears one isle over.

2. Lady comes in and starts yelling at my boss(the owner). After a few minutes I wander over to see whats up. He sees me there and asks the lady to explain to me what her problem is to see what I think.

Apparently she wanted him to replace ALL her livestock in a 90g because he didnt tell her that spraying the rocks with RAID to kill all the "bugs" would kill everything in the tank.

I literally laughed and walked away, boss tells the lady "Guess I'm not the only one that thinks your an idiot."

We never saw her again.
 
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