Which current or former LFS employees love children as much as I do?
Because, see, I don't like children in the LFS when I'm working. And it's not because I don't love answering the questions and wowing them with cool stuff. In fact, for good kids or kids that seemed really into it, I'd let them feed certain tanks like the koi and an open-topped African cichlid display, and go nuts watching the kids squeal and jump around in delight.
This was.... of course.... until two children ruined it for me.
See, I was running water and styros up to the front register for a guy who was starting his first SW tank. There was a 12 year old girl and her 10 year old brother in the back, but I thought nothing of it. All the tanks were shut, and these kids had been back there for a little while without any issues that day.
When I came back, however, the two were hiding in a corner, giggling, and my net dip bucket was a huge mess.
I turn to address a client on the other side of our open-topped reef tank and noticed that there were mollies just dumped in there. Now, I know, I know, mollies are tough and can be acclimated up to full SW without an issue.... but we never kept mollies in there. And, then, in the next tank up, I spy a kenyii, an electric blue johanni, and a red zebra. To make it worse, there are african clawed frogs in the upper section, with our coral catshark looking at them like these were a new, delightly snack.
I freak out, scramble, and try to get everything back in their original tanks before we have any averse effects from the quick SW dip. The little girl comes over to me while I'm doing this.
Little Girl: "What are you doing?"
Me: *desperately trying to be diplomatic and simplistic enough for a kid to understand* "Well, somebody put these fish in this tank where they don't belong. These are all freshwater animals that can't survive being just dumped into saltwater like this."
Little Girl: "Will they die?"
Me: "They might." *turns to them pointedly* "Did you see who put them in this tank?"
Little Girl: "No."
Me: "You can be honest. I won't be mad, but I need to know who put them in this tank because I need to speak with whoever did this to let them know why you can't move fish and animals around like this."
So, I get all the critters back into their tanks, and, fortunately, they're all hardy enough to not have any averse reactions to their quick, saltwater adventure. Even the coral cat was pretty easy dissuade from the froggy snacks. This is all forgotten.... until.... a week later, I spy these children entering the store again.
Well, I was up at the front register at the time, so I finished with my client and headed back to the fish room, just in time to notice the little girl and her brother running towards the back wall nets in hand! I suddenly snap to furious mode, recalling what had happened the week before with the frogs, mollies, and africans.
Me: "PUT MY NETS DOWN AND STOP RIGHT THERE!"
Little Girl: "We weren't doing anything!"
Me: "Did I ask you if you were doing anything? No. I told you to stop right there and put my nets down." *sternly goes up to them and gets back the nets* "Now, I want to know what you two were doing back here."
Little Girl: "We didn't do anything!"
Me: "What were you going to do?"
Little Girl: "Nothing."
Me: "So, then, why did you feel the need to pick up nets from across the fish room and come back here to the mollies and guppies?"
Little Girl: "We didn't do anything!"
Me: "I didn't ask you what you did. I asked you what you were going to do."
Little Girl: "But we didn't do anything!"
Me: "Did you move those frogs and those fish last week?!?"
Little Girl: "We-"
Me: "Did you move those animals last week and lie to me about it?"
Little Girl: "Yes."
Me: "Get out of this fish store and do not return unless you want me to call the cops."
Or, my favorite kid story of all time.....
It's a busy Saturday, and I can here someone just whailing on the tanks. I mean, slapping these tanks and hitting them SO hard that I can hear them clean across the fish room as though they were right next to me. And this is over the noise of a packed house in the fish room and all the pumps running. I go around the corner, and there's a five or six year old girl just smacking away at the tank filled with clownfish that I foolishly put on the mid level (since we ordered 50 percs from ProAquatix that week).
I had been getting tired of the "Nemo" thing, so, instead of approaching, I loudly asked her not to hit the tanks, but not loud enough to be shouting. I try to help another client, but I can still hear this little girl just smacking away at the tanks. So, as I pass the family by, I ask them again, not to allow their daughter to hit the tanks. The smacking continues, and my tangs are going absolutely insane, smashing into the walls of the tank and the rocks. As I pass again, the saltwater tanks look empty along the entire wall from this little girl.
I had to try something else. The family looked hispanic, and we had several families that only spoke Spanish. With the mother's seeming lack of concern for my request for the daughter not to hit the tank, I assumed they didn't speak English like so many other clients. I told them in clear, crisp Spanish "Please, do not hit the tanks." But, as I continue about my business this doesn't stop.
After fifteen minutes of this, I went up to the little girl and put my hand in front of her face, flat and palm down in a non-threatening way and gave it a little shake back and forth to say "no."
Me: "No, no, sweetie, you can't hit the tanks. It hurts the fishies." *spanish* "Please don't hit the tanks. It hurts the fish. They don't like it."
The little girl stops and looks at me with a wide-open mouth. I walk back to the bagging station to finish what I was doing. As I turn to give the fish to another client, the mother stops me at the end of the tetra wall.
Mother: "You know, you didn't have to scare her like that!"
Me: "Excuse me?"[/B]
Mother: "You didn't have to scare my daughter like that. She said, 'Mommy, mommy, the mean lady scare me.' You didn't have to do that."
Me: "Well, your daughter didn't have to repeatedly abuse my fish despite repeated warnings not to hit the tanks."
Mother: *flustered* "Whu-what?"
Me: "Hitting the tanks like that. It hurts the fish. Didn't you see them swim away when she hit the tanks? Didn't you but two and two together? I mean, it's pretty obvious."
Mother: "But..."
Me: *interrupting* "By the way, there is a strict policy that all children must be supervised in this pet shop. If you are not going to supervise you children and heed warnings intended for both the safety of our animals and your family, I'm going to have to ask you to leave."