Back Order??

[Hydrologist]

Question,

Are the following probes on backorder?:
GHL REDOX Probe
GHL pH probe
GHL Conductivity Probe

Dave

 

[AQD_ottawa]

with distribution yes, but Progressive should have enough stock.

New shipment arrives to us late this week, but salinity probes will be back in stock later this month.

We have two huge shipments coming over on the back of each other.

 

[Hydrologist]

I am dealing with Oakville Reef Gallery and I am ****ed off with them.

I purchased the Profilux III EX Elite pack on Sept. 17th. At the time they told me the three probes above would be in on the Tuesday (Sept. 21st). I was then told the salinity probe would be 4 weeks and the others would be 2 weeks. I have yet to hear back from them.

I am tired of asking them when my probes (which were already paid for) are going to be in. I understand about the salinity probe, and possibly the ORP, but pH??? Come on, this is getting ridiculous.

Thanks for the info

 

[AQD_ottawa]

Hi

Topics of this nature (dealer complaints or issues) we can not address in an open forum, it is for product support.

I have the answers to your questions if you would like to email me at sales@aqua-digital.com then I can help you fully and speedily.

 

[AQD_ottawa]

Update - please call Oakville they have your pH probe.