I had a long talk with Axel Tunze today and the delivery problems we have had lately are several fold.
This was the biggest holiday season ever.
Production is down beause we have so many new products and their is a learning curve as jigs and tools for assembly are developed. Simple things like who does what part of assembly, in what room, having specialized tools built, can really make or break production speed. Even things that look the same like the Streams are having some small changes to the drivers to speed assembly and make them more durable.
January is always the worst month. After being closed through the 3rd, the first week is inventory, audits and taxes. Real production and shipping doesn't start until the 10th, my first order left on the 18th and that basically means for the entire month of January their is nothing getting to the end user.
The good news is we will have an awesome catalog this year, it should be finished in a couple more months and will be a complete departure from our previous catalogs.
The new skimmers are nearly finished and as soon as some parts arrive (that are made in America) we should be ready to go.
We will get 30 multicontrollers a week from now on.
I should get a large shipment of hopefully at least 100 of each Stream pump in about 3 weeks and though we will still be behind this will be a big help.
Trust me, this isn't any fun for me, I don't like being chewed out and especially when it is out of my control, I do everything I can, I place my orders, I send my payments and I unpack and shipout everything we get in. Just be patient and it will come in. Tunze has been in business for 45 years now and we aren't going anywhere, we just are old and slow
I have no intention of retiring or leaving my job, some have speculated that, that is the problem. It isn't going to happen, I fully expect to leave this job only by dying :lol:
This was the biggest holiday season ever.
Production is down beause we have so many new products and their is a learning curve as jigs and tools for assembly are developed. Simple things like who does what part of assembly, in what room, having specialized tools built, can really make or break production speed. Even things that look the same like the Streams are having some small changes to the drivers to speed assembly and make them more durable.
January is always the worst month. After being closed through the 3rd, the first week is inventory, audits and taxes. Real production and shipping doesn't start until the 10th, my first order left on the 18th and that basically means for the entire month of January their is nothing getting to the end user.
The good news is we will have an awesome catalog this year, it should be finished in a couple more months and will be a complete departure from our previous catalogs.
The new skimmers are nearly finished and as soon as some parts arrive (that are made in America) we should be ready to go.
We will get 30 multicontrollers a week from now on.
I should get a large shipment of hopefully at least 100 of each Stream pump in about 3 weeks and though we will still be behind this will be a big help.
Trust me, this isn't any fun for me, I don't like being chewed out and especially when it is out of my control, I do everything I can, I place my orders, I send my payments and I unpack and shipout everything we get in. Just be patient and it will come in. Tunze has been in business for 45 years now and we aren't going anywhere, we just are old and slow
I have no intention of retiring or leaving my job, some have speculated that, that is the problem. It isn't going to happen, I fully expect to leave this job only by dying :lol:
