Fliger, It is a bummer to see the poor service you guys are receiving from Sfiligoi. It is ridiculous what you guys are going through for the amount of money that you spent on these fixtures.
I am a newbie to the hobby. I do not have a "Large Reef Tank" qualifying for this forum but I am building a "Large Reef System" with a total water volume of 250G. My tank is actually 92G Corner. I did that so that I could upgrade to a larger tank with less headache and cost in the future. I have purchased really good equipment way overrated for my current system and it will support any tank that I would upgrade to.
You mentioned good lights out there with better customer service. I have looked at Giesemann but they don't appear to have a comparable fixture that would work for my tank as nicely. I am really trying to find one fixture that will do it all (Halides, T5 and Moonlights) that will be sufficient to cover my entire tank. Can you give me some examples that would work with my tank?
I did talk to Dirtyreefer about his light. His ACLS is running the v1.8 firmware and adjust in the 15 minute increments and does not have the T5 override. And like you I was not to keen with the ship to Italy for upgrade. They should really make that part easier. Also, Since I am new to the hobby I figured it would be best to get the 400W since I could use 250W and use the 400W when the time came.
I definitely could not blame you for putting "Don't buy Sfiligoi" in your signature with what you have been through.
clownnrnd, Perhaps you should have video taped it and sent them a bill for your time and labor. ;-) LMK if you come up with the solution on how to upgrade a 250W to 400W. I was curious about that myself.