cauliflower colt

S

SWANK

New member
I purchased a cauliflower colt from you about 3 or 4 weeks ago and it has only opened up once. I have in a medium flow area and under high lighting right now. I did have it in medium flow area with medium lighting for 3 weeks or so. For a easy coral this one is being a pain. I see nothing wrong with it Know holes or damaged area. My water parameters are:

Cal= 415
alk= 9.8 dkh
sg= 1.026
ph= 8.1
lighting= 384 watts pc
Tank size= 40 gallon breeder/ 30 gallon sump/refugium/ euro-reef cs 6-1 skimmer

Any advise would be appreciated.

Thank you,

Brian Messier

P.s. The white pom pom xienia (aquacultured) that I bought at the same time are doing GREAT well worth the $$$!!!
 
Dear Brian,

Thank you for your email. We do apologize you are having difficulties with the Cauliflower Colt Coral opening up for you. We would suggest at this time you may want to place the coral in a stronger water flow in your aquarium. We are happy to hear you are pleased with the White Pom Pom Xenia. Please feel free to contact our customer service department and we will be happy to answer any questions that you my have.

Thank You,

Michelle H.
Drs. Foster & Smith, Live Aquaria
 
Thanks I will try higher flow. No need to apologize ,you did nothing wrong. I guess its just a matter of finding the right spot.
 
I just noticed at the base of the coral it looks like its starting to rot. There also was some type of liquid or something that looked like smoke coming out of the area that looks rotted. Is there anything I can do or should I just pull it out.

Brian
 
Thank you for the update Brian,

We apologize for the damage to your Cauliflower Colt Coral. After reviewing the picture you provided, it seems that this coral may have been damaged during shipping, or that something else in the tank has damaged it. We would suggest checking around the coral to make certain there are no aggressive inverts near it that may be causing this damage.
As the water parameters you provided are within acceptable ranges, your best option to help the coral may be to cut the damaged area of the coral off. This can be easily done using a razor blade or any other very sharp utensil. Try to only cut off as much as what is damaged, and remove that part from the aquarium. To help prevent re-infection, we would also suggest swabbing the area with a marine grade iodine solution such as Lugolââ"šÂ¬Ã¢"žÂ¢s Solution or Seachemââ"šÂ¬Ã¢"žÂ¢s Reef Dip.
Again, we sincerely apologize for the issues youââ"šÂ¬Ã¢"žÂ¢ve had with this coral. Please keep us updated on its health, and if there is anything else we can do for you please let us know.

Sincerely,

Greg V.
LiveAquaria.com
 
I will try and cut the bad area off ,but this wound is at the base of the coral. I never done this before ,so I hope all goes well
 
Dear Swank,

Thank you for your patience in working with us. Again we would like to apologize for the problems you are experiencing with the Cauliflower Colt Coral. If you have any problems or questions about fragging the coral, please contact us. We would be happy to guide you in this process. We ask that you continue to keep us updated with any additional health concerns you may have.

Sincerely,

Leah B.
LiveAquaria.com
 
Well the colt does seem to be getting some of its color back, but the flesh around the stalk is starting to peel off. Should I just leave it alone for a while to see if its just shedding or is this a sign of it passing away?
Thanks,

Brian
 
Swank,

Thank you for your post. We do apologize, however, from what you are describing it sounds like the coral is declining. If you can please contact our Live Aquaria Department at 1-800-334-3699 at your earliest convenience, we would be more than happy to take care of you.


Matt E.
LiveAquaria.com
 
Brian,
Please contact us and let us refund your money or send you another coral . Thank you for attempting to save the coral . We appreciate that.
Thank you , Race Foster
 
I just pulled it out of my tank and it was basically rotted. If you want to go ahead and send me a new cauliflower colt that would be great. I can only accept orders on saturdays so I dont know if it would be better to credit my account or just ship me a new coral. Its your call. Thanks for your help and generousity.

Brian Messier
 
Brian,

Thank you for your post. We apologize for the difficulties you experienced with the Cauliflower Colt Coral and appreciate you trying to save it. Our records indicate we have already placed a credit on file for the coral that you can utilize at your discretion. If you prefer us to reship it in lieu of the credit, please feel free to contact Live Aquaria 1-800-334-3699.
Thank you,

Michelle H.
Drs. Foster and Smith, Live Aquaria
 
That credit is fine i do need to order some more corals in the near futures, so this will come in handy!!!

Thank you,

Brian
 
Can you let me know how much credit i have on file? I had a 39.99 for another coral and a 24.99 for a fire shrimp that did not make it. Iam not sure if the 39.99 credit was used on my last purchase. If you can give me the exact amount in credit I have that would be great.

Thank you,

Brian Messier
 
Brian,

We have PM you for your credit history. If you have questions please feel free to contact Live Aquaria at 1-800-334-3966.

Michelle H.
Drs. Foster & Smith, Live Aquaria
 
Sorry to be a pain, but go ahead and just reship both the cauliflower colt and the blood fire shimp. Thanks

Brian Messier
 
Brian,

Thank you for your post. We will be happy to place the reship order for both the Blood Red Fire Shrimp and the Cauliflower Colt Coral. We will schedule these to ship out on Friday 3/17 for delivery on 3/18 providing both items are available at that time. If you cannot receive the order on this date, please call us at 1-800-334-3699 or 1-888-413-4724. In order for a change to be made, please contact us prior to 9:00 am CST on the date you would like the change to take effect.

Thank you,

Michelle H.
Drs. Foster & Smith, Live Aquaria
 
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