BioCubeGuy
New member
Marine Depot,
Do you guys carry this UV sterilizer? Thx.
Do you guys carry this UV sterilizer? Thx.
Coralife BioCube Mini UltraViolet Sterilizer?
- Thread starter BioCubeGuy
- Start date
BioCubeGuy
New member
Disregard post. I found out that it was discontinued. Went with the JBJ Nano Zapp instead. Also picked up a Cobalt Neo-Therm heater. Thanks for the great products!
MarineDepot
Sponsor
JBJ Nano Zapp + Cobalt Aquatics Neo-Therm
JBJ Nano Zapp + Cobalt Aquatics Neo-Therm
Please let us know how you like both. There is a setup video for the sterilizer on our website and YouTube channel. Great choices!
JBJ Nano Zapp + Cobalt Aquatics Neo-Therm
Disregard post. I found out that it was discontinued. Went with the JBJ Nano Zapp instead. Also picked up a Cobalt Neo-Therm heater. Thanks for the great products!
Please let us know how you like both. There is a setup video for the sterilizer on our website and YouTube channel. Great choices!
BioCubeGuy
New member
Neo-Therm is great. Very slim and sleek. I do however have an issue with the Nano Zapp. I posted two pics and a video below. There's a slight chip along the top seal causing it to leak :hmm3: It might be hard to tell in the video, but I assure you it's not leaking from the tubing.
<iframe width="560" height="315" src="//www.youtube.com/embed/j-T14axd2GE" frameborder="0" allowfullscreen></iframe>
What are my options here. Can you send me a new one...
and I can ship this one back? Please let me know. Thanks
Last edited:
MarineDepot
Sponsor
We'll take care of you!
We'll take care of you!
Sorry about that, BioCubeGuy! Please give us a call today and we'll take care of you! 1-800-566-FISH (3474)
We'll take care of you!
Neo-Therm is great. Very slim and sleek. I do however have an issue with the Nano Zapp. I posted two pics and a video below. There's a slight chip along the top seal causing it to leak :hmm3: It might be hard to tell in the video, but I assure you it's not leaking from the tubing.
<iframe width="560" height="315" src="//www.youtube.com/embed/j-T14axd2GE" frameborder="0" allowfullscreen></iframe>
What are my options here. Can you send me a new one...
Sorry about that, BioCubeGuy! Please give us a call today and we'll take care of you! 1-800-566-FISH (3474)
BioCubeGuy
New member
QUOTE=MarineDepot;23201364]Sorry about that, BioCubeGuy! Please give us a call today and we'll take care of you! 1-800-566-FISH (3474)[/QUOTE]
Thanks. I'll give you guys a call...
Just made the call. Customer service was excellent! Special thanks to Manuel and Jose! Just a few questions and my replacement is on it's way. Easiest progress I've ever experienced. Thank You! :thumbsup:[
Thanks. I'll give you guys a call...
Just made the call. Customer service was excellent! Special thanks to Manuel and Jose! Just a few questions and my replacement is on it's way. Easiest progress I've ever experienced. Thank You! :thumbsup:[
Last edited:
MarineDepot
Sponsor
UltraViolet Sterilizer
UltraViolet Sterilizer
Thanks. I'll give you guys a call...
Just made the call. Customer service was excellent! Special thanks to Manuel and Jose! Just a few questions and my replacement is on it's way. Easiest progress I've ever experienced. Thank You! :thumbsup:[[/QUOTE]
You are very welcome! I'm happy to hear we got you all squared away and I do apologize for the initial inconvenience. Thank you for giving us the opportunity to make things right.
UltraViolet Sterilizer
Thanks. I'll give you guys a call...
Just made the call. Customer service was excellent! Special thanks to Manuel and Jose! Just a few questions and my replacement is on it's way. Easiest progress I've ever experienced. Thank You! :thumbsup:[[/QUOTE]
You are very welcome! I'm happy to hear we got you all squared away and I do apologize for the initial inconvenience. Thank you for giving us the opportunity to make things right.
