We were one of those who has recently gotten a custom 300DD.
You have to remember that Marineland is in the business of mass production of stock tanks...they are NOT custom tank builders, and it is painfully evident in getting custom orders through their gauntlet, er, I mean order process. Most of the troubles are in the mechanism of going through a local dealer, then through a distributor, then to the factory. Marineland acknowledged to us that this chain is sub-optimal when it comes to getting anything custom.
Again, remember what their core business is. If you can persist through the custom order process (and you must be a very vigilant and demanding customer), you can get a well-made product. It won't be quick...at least ours sure wasn't. This was due to many breakdowns and miscommunications within that long chain. However, once all done, we're happy with the outcome. Our center-mounted overflow for example is extremely well-made and professionally finished...they did an excellent job. Ditto for the bottom eurobracing.
As for the thread that Spirofucci linked above...every DD owner should read it. TeeSquare is a great builder, a great thinker, and a pretty cool guy. He worked very closely with Marineland to get that extensively modified tank, and he kept his full factory warranty! He has helped us a great deal through our first build, our split-seam ordeal, and the re-birth of our new custom DD.