Customer Service

[HV1990]

I just ordered a few items from Marine Depot and their was a hicup. However Christopher and Robert have taken a few phone calls from me and always were very patient and very willing to help. It is very rare to receive the level of customer service from any company and to find not one but two great people is beyond compare. Keep up the great work. You guys are what keeps me coming back for more business.

Hugo

 

[MarineDepot]

Hi Hugo,

Thank you very much for taking the time to visit our board on RC and share your personal shopping experience. We hold ourselves to high service standards and are constantly monitoring message boards and merchant ranking websites to ensure the hobbyists who shop at our store are happy. Heck, providing quality customer care makes us feel good, too! We even have a bulletin board in our customer service department to pin up thoughtful feedback like yours to keep us inspired.

If there is anything more we can do for you, feel free to reach out. Chris and Robert are both humbled you cared enough to jump online and compliment them. We all appreciate it!