Delivery Process Needs work

[GrndHog]

I placed a order the evening of the 3rd of May. On the the 7th of May I get a UPS confirmation that my delivery date is the 13th. There was no indication of anything on back order. This has happened before to me from your company.

I love shopping at your site but your delivery process needs work.

I'm in the Fl panhandle

 

[MarineDepot]

Hi GrndHog,

We apologize for the delay in shipping to you. I assure you that this is not a normal practice for us, and many of our customers will tell you that orders are usually shipped on the same or the following business day. Please provide us with more information so we may research this for you. You can either send it via PM or email at customercare@marinedepot.com

Please let us know if there's anything else we can help you with.

Ben
Marine Depot Customer Service

 

[GrndHog]

Ben, you have a PM