OK - very frustrated here. In fact VERY doesn't even begin to describe it. I bought this skimmer about a month ago and have had problem after problem with it. First, it didn't work out of the box because several parts had become detached. Finally got it to work properly. But every time I move it in the sump to clean it something happens and I have to completely disassemble it and reassemble it to get it to work again properly. Last night I spent over an hour trying to get it to work properly. All the pump connections are properly seated and air valves/tubing are exactly as before. No water flows up through the elbow tubing. No foam. Nothing. I am shocked beyond disbelief to have spent almost $500 on a TUNZE product of this quality. This is the 4th time it has happened when I move it slightly or have to take off the foam on the elbow to clean it. The plastic pieces that fit together for the skimmer come apart way to easily. I have had a lot of Tunze products over the years and this one would make me never want to buy another one. Ever. Despite that, I have 2 of the new Stream powerheads on order and just placed an order for a Master DOC 9420 at almost twice the price when maybe this is what I should have ordered in the first place had I know I would have had so many problems with this skimmer. Did I get a lemon? Is this a common problem? Where is the solution??
Frustrated
Frustrated
