Faois?

Markdiego · Sep 22, 2011

Does this "faois" ever open on a Sunday or holiday? I'd really love to finally visit this place.

Postal · Sep 22, 2011

Markdiego said:
Does this "faois" ever open on a Sunday or holiday? I'd really love to finally visit this place.

Nope, John takes Sundays and major holidays off to spend with his family. But he is open at least some holidays that I am off

But I'm pretty sure that not everyone gets Columbus Day off!

Agua Salado · Sep 22, 2011

Proteinshake said:
bring john a large nonsweettea with lemons from micky ds and he'll love you.

non-sweet tea? you southern? because it is unsweet. sweet or unsweet.

riverviewmike · Sep 23, 2011

You have to realize you CANNOT say anything that may be considered to be criticism of FAOIS in this forum or you will be hammered for it.

But I do agree all LFS's have their good and bad days and have good and bad employees.

Postal · Sep 23, 2011

riverviewmike said:
You have to realize you CANNOT say anything that may be considered to be criticism of FAOIS in this forum or you will be hammered for it.

That's true to some degree and it used to bug me as well. But John and crew have earned that respect from a lot of people on here. The first time I went to FAOIS it was busy and no one ever helped us so we walked out. But everyone kept raving about the place so I went back a few times. I appreciate the brutal honesty that they give when I ask a question. Their answers might not always be what you want to hear, but they are usually right as well as in the best interests of the livestock instead of the best interests of the store. Although if he brings in another $300 unusual fish, we won't have to worry about John, because my wife will take care of him. :uzi:

Any LFS can have a good or bad day, but that holds true for everyone in life. We are lucky to have a decent array of stores in the area and many of them have something to offer. Just find the ones you like, support them as much as possible, and leave the rest alone.

ichthyman · Sep 23, 2011

m&m1318 said:
All hail John, the best fish store in Fla.

Thank you I'll accept your adulation of my mad fish mongering skillz. Although, I'll refrain from using the derogatory term "groupie". From here on out you shall be, Slippin Jimmy Jamma of the Fine Ol' Mint Flava.

riverviewmike said:
You have to realize you CANNOT say anything that may be considered to be criticism of FAOIS in this forum or you will be hammered for it.

Wrong. Why do you suppose there is such a strong response to fact-less criticism about my shop and I? Do I pay for the praise"¦Is it a vast right-wing conspiracy"¦Do I own RC"¦Is there something in the Kool-aid"¦

Postal said:
But John and crew have earned that respect from a lot of people on here.

Just find the ones you like, support them as much as possible, and leave the rest alone.

Thank you Lee.

Snowcasso, if you had a negative experience I want to hear about it. Legitimate issues are always dealt with. However, internet anonymity will likely not get the result you're after. Communication is a two way street, please give me a call.

m&m1318 · Sep 23, 2011

All hail!!!! Aquaman himself has spoken :hammer:love the sarcasm::lolspin: btw make that a rum n coke plz cuz i hate kool ade & minty drinks. If u dont like the word groupies lets juz say fanboys:idea:

Barfly · Sep 23, 2011

m&m1318 said:
All hail!!!! Aquaman himself has spoken :hammer:love the sarcasm::lolspin: btw make that a rum n coke plz cuz i hate kool ade & minty drinks. If u dont like the word groupies lets juz say fanboys:idea:

Not sure what your agenda is, but it is obvious you have one. I don't understand all the hostility toward FAOIS that a very few individuals seem to spew every now and again. If you do not like John or his store, shop somewhere else. That is your choice. I guess all the hate comes from the fact that the quality of livestock, customer service, knowledge available at FAOIS exceeds any of its competition. Am I saying that FAOIS is the only good LFS in the area. Absolutely not, but someone has to be number 1 and in my opinion that is FAOIS. Obviously everyone is entitled to their own opinion and that is mine. There is a reason I drive 35 minutes to go to FAOIS instead of less than 5 minutes to visit a closer store.

InADream · Sep 23, 2011

Barfly said:
Not sure what your agenda is, but it is obvious you have one. I don't understand all the hostility toward FAOIS that a very few individuals seem to spew every now and again. If you do not like John or his store, shop somewhere else. That is your choice. I guess all the hate comes from the fact that the quality of livestock, customer service, knowledge available at FAOIS exceeds any of its competition. Am I saying that FAOIS is the only good LFS in the area. Absolutely not, but someone has to be number 1 and in my opinion that is FAOIS. Obviously everyone is entitled to their own opinion and that is mine. There is a reason I drive 35 minutes to go to FAOIS instead of less than 5 minutes to visit a closer store.

I couldn't agree more with Barfly. I used to shop at any store I saw, and always had problems. I stopped by FAOIS and John was awesome. He sat there and listened to every question I had and answered them all. Most of what he said I didn't want to hear, I explained my setup and livestock. John explained that if I wanted to be successful in this hobby, I needed to do things differently. After several months and lots of money, I had an extremely successful tank.

I had never stopped to do research I simply listened to another LFS and ended up buying crappy equipment. John was patient and honest, Too Honest. I would go into the store to buy something and John would talk me out of it, telling me I had what I needed and explained good husbandry.

I have never been to another LFS that has done that, most LFS will not even ask about your tank size, or current livestock. They are in it for the money. John cares about the customer.

Several years later, I got back into the hobby and only shop at FAOIS. I will occasionally stop by other stores, but to browse.

The moral of my story is that I am not saying that other stores are not good, but John was the only one that took the time to explain things to me, and for that I am grateful. I drive past two other LFS to get to FAOIS, and even if John is a little higher in price, the knowledge and customer service is worth it.

Keep it up the good work John,

m&m1318 · Sep 23, 2011

A few people huh? lol check any old threads about faois You will see that everytime someone says something about the store every FANBOY says it must was you... Wow really?? He's supposed to be Aquaman & everytime he only comes on here is when someone says something about his shop. How about when people need help about dying coral or sick fish, he should chime in every now & then. Not because you are a customer to his store.:beer: We al;l know that its a circle of you guys on this forum. Do what you like I really don't care... I started to go to stores now because you guys always say I'll pick & choose who I sell my coral or fish to. I use to have fun before, but now I just go elsewhere. NOW TELL ME TO GO TO MY ROCK IN HIDE UNDER IT, WHERE I COME FROM!!!! :lol:It's all good!!!! Happy day!!!!! JOOOOOOYYYYY

Barfly · Sep 23, 2011

m&m1318 said:
Do what you like I really don't care...

LOL

Well, judging by your responses, it seems that you really DO care. Although I still can't figure out why.

Barfly · Sep 23, 2011

m&m1318 said:
All hail!!!! Aquaman himself has spoken :hammer:love the sarcasm::lolspin: btw make that a rum n coke plz cuz i hate kool ade & minty drinks. If u dont like the word groupies lets juz say fanboys:idea:

Perhaps classless posts like the one quoted above are the reason that John does not participate in the forum more and to be honest, I don't blame him.

I have heard countless stories how John has gone out of his way to help fellow reefers on his time off. I've never needed such help, but it is nice to know he's there to help in an emergency if needed. We are lucky that we actually have several really great stores in our area and we all have a choice of where we choose to spend our money.

My choice is FAOIS. You can choose whoever you like, but there is absolutely no reason to be hostile toward John or his shop. If you feel like they did you wrong, please post your experience.

mlivvy · Sep 23, 2011

CMcNeil · Sep 23, 2011

Do you understand there is only so much John CAN say on the boards without breaking the UA?

m&m1318 · Sep 23, 2011

barfly

barfly

Classless? :spin1::deadhorse: thread... You dont even know me lol:thumbdown

israel.kendall · Sep 23, 2011

I've never had good customer service there. Went at least five different times, but all of them must have been off days.

Specifically, they seemed annoyed about my questions and even replied to in a way that suggested I was an idiot.

Here is an example from my last visit there, over six months ago:

Me: "how much are those acans? "

Faois : "25 and 35". ( not telling me which were 25 or 35)

...after looking a few more minutes..

Me: "ok how much is that bright red one on the small frag tile?"

Faois: "sigh, they're 25 and 35" in a snotty tone

Me: " ok, so, how much is THAT one?"

Faois: " All the ones on the small tiles are 25, ALL the ones on the large tiles are 35." (In a very condescending tone)

Me: " ok, I'll take that one"

Faois: "Which one?"

The person helping me acted like I was an idiot and I should have inherently known the smaller frags were cheaper. Looking at the acans in stock that day, every one on a large tile was blah and the smaller ones had nice color. And we all know when it comes to corals its not size that always sets the price, more often its the colors. So I didn't know which were 25 or 35. I also don't think I should have been treated like an idiot for wanting to know the price.

Then the kicker in the end that the employee had never even glanced over to see which coral I was talking about in the first place. That was great.

It's like this every time I go there. So I don't go there any more.

reeffinatic · Sep 23, 2011

I agree with the above they do get ****y when u ask about the prices of things especially if its more then one thing and there are so many to choose from lol. And its not John Himself or Cichlid man he is always helpful but it does get awkward and when I go in not looking for anything in particular having to ask prices or trying to figure out the sheet in the back in a PIA and after a few questions if I feel like its awkward I leave. But I still go there for something I know I need

ichthyman · Sep 23, 2011

m&m1318 said:
He's supposed to be Aquaman & everytime he only comes on here is when someone says something about his shop. How about when people need help about dying coral or sick fish, he should chime in every now & then. Not because you are a customer to his store

Barfly said:
Perhaps classless posts like the one quoted above are the reason that John does not participate in the forum more and to be honest, I don't blame him.

Yep, I already deal with enough BS caused by my limited posting why generate more. “You own RC”..”You control the TBRC”..”You pay people off”..”You say whatever you want and never get in trouble”..

CMcNeil said:
Do you understand there is only so much John CAN say on the boards without breaking the UA?

Bingo

Barfly · Sep 23, 2011

m&m1318 said:
Classless? :spin1::deadhorse: thread... You dont even know me lol:thumbdown

Your POST was classless. Whether or not I know you is irrelevant. :debi:

SwampyBill · Sep 23, 2011

snowcasso said:
is FAOIS Changing or is just me? I kind of feel that customer service is not as good as it just to be, but it may just be me

What's with the generic question with no explanation of what happened? Care to elaborate on your experience there? Or did you just want to stir up the hornets nest again, then lurk around behind your monitor reading responses? ::thumbdown

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