ZachB
New member
So what came was not worth keeping then?
It would not have held water, was obviously out of square, globs of silicon were all over, the glass was crooked -about a 16th of an inch off (at least) on the seam on the front left side then covered with silicon outside to cover it up, and there was a large chip in the glass on the back right seam near the frame, so I sent it back.
I kept the stand and canopy, but the stain job was poorly done, the sump door was poorly cut, etc (big notch taken out by the bandsaw in a corner and stained over and not filled). At least the canopy was made as I wished so props to them for that. Also I was appreciative that euro-bracing was offered for free due to them losing the notes as to what kind of tank I had ordered in the first place.
Problems happen, it's how they're dealt with and made right that speak volumes. I do have every confidence that the problem will be rectified, though, as all other tanks I've seen by them are great.
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