I bought my MP40W less than a year ago and I'm starting to get pretty frustrated with all the issues I am having with this pump. When I first got it it ran fine for a few weeks then it started to separate the wet side from the drive side. After writing you about it you sent me a new drive shaft. Upon replacing the drive shaft I found the magnet to be really rusted up so you sent me a new magnet (old style). So then I replaced my magnet and things were good for maybe 3 weeks and the separations started happening again. Now it separates at least twice a week and tonight was the worse as the wet side "flew" off and smashed into one of my corals. I say flew and not dropped off to the bottom. Every time it has separated there are no snails involved and I even took the wet side out and soaked it in vinegar before putting it back into the tank.
If I box up the entire unit and ship it to you can you fix it so it runs properly? All I can say is if I get it back from you and it still has issues its going into the trash, thats how fed up I am with it.
This is really getting to be a pain in the you know what and I can honestly say that I have NEVER had so many issues with an item for my tank than I do with your pump. When it works and stays together its a great pump but the bad issues sure do take away any good merits it has.
If I box up the entire unit and ship it to you can you fix it so it runs properly? All I can say is if I get it back from you and it still has issues its going into the trash, thats how fed up I am with it.
This is really getting to be a pain in the you know what and I can honestly say that I have NEVER had so many issues with an item for my tank than I do with your pump. When it works and stays together its a great pump but the bad issues sure do take away any good merits it has.