Good news and bad news for order # A2648720

[agreeive?fish]

Thanks for the order.. I am not complaining but just providing information... i will be ordering again from liveaquaria as i am happy to spend my fish allowance (what the wife allows me to spend that is) with liveaquaria and drsfostersmith

The good news
This order contained my 1st ever coral.. it has a load of polyps and i think it will be a beauty once it opens up..(its starting to ) iam very excited about it
the surviving fish/shrimp/snails doing well this am. Saltwater order faired well but see below for the fresh water order

the bad news.. ended up loosing the entire freshwater order.. had 2 doa jumbo neon tetras(called in on them)..as of this am the remainder of them have passed..
the heat pack was all heated out and the shipping water was 52 deg and Fed ex was late shipment arrived at 516 pm cst i should have paid for the upgrade whith the christmas rush... hopefully when my back order shrimp comes fed x will be a little faster and less busy

 

[dfs/la2]

agreeive?fish,

We sincerely apologize for the loss of the Jumbo Neon Tetras. We have placed a credit on your customer file for the cost of these fish. If you would prefer the credit back to your credit card, please let us know.

We are happy to hear that the Colony Polyp arrived in good condition and is acclimating smoothly. Please keep us updated on the health of all the specimens you received.

Dallas R.
LiveAquaria
Drs. Foster & Smith

 

[agreeive?fish]

Thank you.. "store credit" is fine.. the colony polyp is opened up enough i can tell the center and outer edge colors

the one spot foxface ate this morning.. cant say forsure on the clown goby/pepermint shrimp because of thier choosen locations in the tank at this time but they are looking good

this is my first "standard stock" order as all my other fish from you are divers den fish... iam happy with the fish/corals from the standard stock..

Thanks for all you do to keep this hobby enjoyable.

Have a merry christmas and a happy new year