Good places to buy fish online?

dougchambers

dougchambers

New member
Our LFS dropped the ball yet again. They've been promising to bring in a group of Achilles Tangs for us the past 4 weeks. It's Tuesday and the latest shipment didn't have any Achilles. Something about forgetting to put them on the order...

With that said, who are the more reputiable fish dealers online. In the past 9-years of keeping a reef, we have never bought fish online. At this point, we might try the risk if we can find a good supplier.

Any thoughts?

Thanks,

Doug
 
liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquliveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com aria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com liveaquaria.com LIVEAQUARIA.COM!!!!!

HTH! :)
 
Torno - I see you are very enthusiastic in your support of liveaquaria. What have you ordered from them?

Unfortunately, they are out of stock...

-Doug
 
I can't support LiveAquaria enough. I've gotten quite a bit of orders from them and I must say that they have outstanding livestock and their customer support is tremendous as well :)
 
I too say LiveAquaria. I don't know of any place else that offers a 14 day stay alive guarantee on most of their fish. I've ordered from them and everything arrived alive and I got free shipping cause my order was over $225. I think they're still running that promotion, too. Even with Saturday delivery that I requested, I only paid $12.50 in shipping for next day delivery. Pretty damn good deal. Since they're out of stock, I recommend using the "email me" feature so you're put on the list. Assuming you can wait a bit for it, I have no idea how long it would take for them to get one in. Also, this thread may belong in the Vendor Experiences forum.

If you really have to have it soon, try Marine Center. I don't think they have any sort of guarantee, though.
 
Thanks guys! I've added myself to the "email me" feature and from LiveAquaria and will see when they get stock. I'll look at ReefHotSpot also.

-Doug
 
Good to know... Mileage can vary with most online retailers. I'll keep an eye out.

One of the other LFS gave me a call and offered to order in an Achilles for us. We will see if he can get one. I'd really like to see the fish before we put it in a bag.

-Doug
 
<a href=showthread.php?s=&postid=6905454#post6905454 target=_blank>Originally posted</a> by vthondaboi
I'd skip out on reefhotspot personally. I thought they were on the up and up but they seema bit shady.
Click to expand...

What about them is shady?
 
Shady????

Shady????

Hello vthondaboi,

I'd really like to know what you think is "shady" about reefhotspot.com and what experience you've had with us? You list very little information about yourself so it is a little difficult for me to figure out whether or not you've ever ordered or spoken to us. In fact, that seems a little shady to me. :rollface:

Granted we are a small company and doing everything we can to grow but we've always stuck by the ethic that doing well by our fish/corals is doing well by our customers. On the customer side, we have never not honored a claim of death unless the customer was not there to receive the package which we send priority overnight. To be candid, I really will not send another package to a customer who is not available at the agreed upon delivery date when their poor conduct results in the death of the animal. It is our responsibility (yours and mine) to treat these animals better than that. From my point of view, a lot of love and care goes into each animal and each delivery. People might have different "tarred" ideas about suppliers and their conduct toward their animals but that does not mean all suppliers are the same. Some of us try to do things in a different way.

Best Regards,
Maxwell
 
Re: Shady????

Re: Shady????

<a href=showthread.php?s=&postid=6909034#post6909034 target=_blank>Originally posted</a> by redrunblue
Hello vthondaboi,

I'd really like to know what you think is "shady" about reefhotspot.com and what experience you've had with us? You list very little information about yourself so it is a little difficult for me to figure out whether or not you've ever ordered or spoken to us. In fact, that seems a little shady to me. :rollface:

Best Regards,
Maxwell
Click to expand...


Are the pictures on your site of the actual specimans Maxwell? Your site appears that that is the case but I didn't notice any indication of that so uh ya, just curious.


On another note, liveaquaria is very good.
 
Hello Chasekwe,

The pictures are the actual items that we have in stock. However, it sometimes happens that an item will say it is in stock on the category page for a couple of hours or overnight but when you go to add it to your cart then it says it is out of stock. The reason for this is because someone has purchased the item after hours or early in the morning when we are not available to update the site. If you are trying to purchase the fish in the picture then it is important that you make sure when you add it to your cart you do not get an out of stock indication. I'm sorry that may seem a little confusing but our site isn't currently set up to take out of stock items off-line. That is something I am working-on.

On the other hand, I highly recommend that you check the bottom of the category pages almost daily. The new products for march etc. have the items which we have recently pictured and put on the site. I go everyday picking at about 4-5 warehouses and we add new arrivals almost daily.

Best Regards,
Maxwell
ReefHotSpot.com
 
On another note, liveaquaria.com is probably pretty good but I've never ordered from them.

Best Regards,
Maxwell
ReefHotSpot.com
 
I've never ordered from Reefhotspot, but after seeing their prices and reading Maxwell's reponse, I'm certainly willing to give them a try.

I do have experiance ordering from:

LiveAquaria, phishybusiness, and Reef Science.

LiveAquaria sold me a Tomini Tang for more than Reefhotspot is advertising, but has excellent customer service. The first one didnt make it, and they shipped a 2nd one, no questions asked, (Still have it and its doing great...BTW, they look like Maxwell's pic typically, not the washed out gray image on LiveAquaria's website. What really impressed me the most was their willingness to work around my difficult schedule for shipping the fish. It wasnt easy and took some of their time, but I greatly appreciate it.

I could say the same things with phishybusiness. One thing to note with PB is that their packing is insane. I've never seen anyone pack livestock so well. I used to work at a Wholesale/Retail LFS on the west coast that shipped as far away as Norway on occassion, and I've never seen things packed this well. If you receive a shipment from PB and the bag is broken and leaky....whoever shipped it REALLY DOESNT LIKE YOU, becuase they will have had to deliberately trash that box. Hats off to Serdar and Renee.

Chad at RS is good also. I only ordered once from him but his livestock was in good shape and he included a bonus frag of electric green hydnophora in my shipment.

Nick
 
Liveaquaria is awsome. Dr.Foster's as a whole is excellent. I have also ordered with sucess from Vivid Aquariums. Dave is super and has great service. If you call and let him know what you want he can usually get it with in a matter of days
 
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