Having trouble with transformer 7240

[mschriskim]

I have one wavebox with transformer 7240 and which stop working... Transformer box itself was getting little hot when it is plugged...

I run some testing with other transformer that I have for 6000 and once I switch transformer from 6000 it works fine so I am sure it is due to 7240 transformer but what could be wrong....

Can anyone help?

 

[rvitko]

The trasnformer is the hockey puck- part 7410.602. The driver is part 7240.27. The problem is often when the driver goes bad something else has happened so it is best if you send in the pump and driver and check that the transformer has no physical defects. We can test them and repair the pump/driver within a day of getting it and provided the driver didn't get wet and everything is less than 2 years old it would be warranty.

 

[mschriskim]

Wow cool Roger. I guess that's driver.

I could send the pump (From wavebox) and driver to you could you give me infos where I need to send these to?

Wow, Tunze support is fastest reply that I ever got... I love pumps but I guess this is another reason people use Tunzes for long time : )

 

[rvitko]

Thank you.

Tunze USA
1304 Monica St
Austin TX 78758

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