Heater issues

[insanefishguy]

Just sharing my experience... So last year I was sick and tired of heater issues so I bought a jbj heater hoping to have a quality heater and be done with this. A little less than a year later I'm up the creek again. The temperature reading is bouncing all over the place and my tank is too cool. Awaiting a response from jbj but of course stuff has to go wrong around the holiday and their voicemail box is full...

 

[rogersb]

How low is it getting? It would seem like if it stayed above 70 you should be fine until you get a replacement.

 

[insanefishguy]

It's around 70. I just plugged my other heaters in temporarily. I also plugged the element in directly for a few minutes to bring up the temp

 

[insanefishguy]

This hobby is SO exciting!

 

[Just Jim]

I got tired of the "good" heaters not being good. I've got (2) 250w heaters plugged into my ranco controller. This way I can have them cranked up to 80 and they never go past 78. I trust the thermostat in my ranco. Not anyone in the reef business...

 

[coralnut99]

Ebo Jager is the only glass tube heater I trust. They are called Eheim Jager now. If you don't want to spend the extra money for a titanium tube and controller settup, this is he only trustworthy heater on the market. Check the reviews on the websites. Almost nobody has issues with them.

 

[PAStreetGlide]

I have a Eheim Jager and I love it.

 

[x2uranium]

Ranco Plus multiple heaters cant go wrong.

 

[johnny]

Gotta agree, my wife got me a controller for christmas and I should have bought one years ago... no more temperature swings...

 

[insanefishguy]

When I made the decision to buy the new heater, I went with the JBJ because it had the titanium element with a separate temperature probe and controller. I thought I made a good investment. JBJ was very quick to respond to my email and we have exchanged a few emails. So far, phone support stinks but email is ok. After submitting my receipt and filling out necessary forms, I an waiting to hear back on if they are going to cover it under warranty

 

[aldiaz33]

So did they send you a new heater?

 

[supervdl]

Eheim Jager are my favorite and I also run them through a temp controller. I have bad experience in the past with the temp setting on the heater itself although it was not a Eheim Jager

 

[insanefishguy]

So much time went by that I forgot to update this. My apologies. Days had gone by without hearing back from JBJ. I sent two emails that went unanswered. I finally called again and was told that they had just sent me a new temperature probe and just never told me. It took a few weeks to resolve the issue, but the probe fixed the problem. I would have to say that had Christmas and new years not been inthat time period, I would have expected it to go a lot more smooth and quickly.