I got bored waiting for some data to finish processing, so I went back to dig out some textbooks on the subject.
Many of the properties of the metal have to do with the structure of it, not just the content. Stainless 316 Steel can often be magnetic if Cast, or excessively worked.
Also, as said, if kept wet and the protective oxide layer allowed to be removed and not refreshed, then it will rust in a similar fashion to normal steel. It usually needs to be fully submerged for this to happen, but I have seen it happen with some textured pieces that were merely kept damp.
I would write to the company about it, as they may be getting short changed by a manufacturer. The general moral of the story is to clean and dry any tools after working with them, and then store them in a dry place. What really kills stainless steel is getting a small pinhole or pit of rust, which can then eat away at the piece like a cancer.