How Much Should I Charge?

mhhauser321

New member
I was wondering what the typical cost for aquarium services should be.

For instance if you hire someone to build and install a tank for you, how much a hour should you be paying.

Just want to know so I can find a good number to charge.
 
Did you call around and ask what other companies are charging?

Do that...and then just undercut their price a little, since you're new...advertise your services as 'Introductory Special'...

Once you've gained enough experience, up your prices to match theirs (more or less).

In this day and age, I think quality of service is the main sales feature...
 
I charge 125/month to a guy for his 110g reef. I include water changes, cleaning, routine maintance, that sort of thing, he pays for all additives, supplements, equpiment, supplies in general. And of course, livestock. I'm not sure if it's a fair price or not, but it's what he was paying for someone to maintain a horrid looking tank for the last 3 years, so I charge the same and his tank looks more like an actual SW tank. Takes me all of 30 mintues a week and most testing is done at my leisure. just to give you an idea.
 
Well I don't know what to charge either, I was thinking of trying to do something like this too. What type of services are you going to provide? Just maintenance? or builds also? Do you own a fish store , or just on your own? Sorry for all the questions, but I am as curious about this as you are.
Thanks
Leif
 
FWIW, I've heard others charging roughly $1/gallon for maintance, but not sure how accurate that is. I'll be sticking up a new tank for him at another location in the future so I'm interested to see what others charge as well.
 
I work in a large urban centre so prices range from $50.00 to $100.00 per 1 hour visit. You would expect a lower price in small towns where the travel and cost of living expense is less. I've heard of the $1.00 per gallon price but that was per visit. Clients may pay this, but only a select few, and you probably don't want to deal with that kind of character. These are in canadian dollars, but we're pretty much at par now with you guys (thanks George).

I charge $75.00 for the first hour and $50.00 for additional hours. I rarely charge for the second hour and only need it it if I'm installing something new. I make enough on the products I sell, so i don't need to charge extra on top of that for installation.

I usually go every second week, but that's only due to scheduling limitations. You would want to go every week for a new set-up or a reef tank. I'm too busy with installations to do maintenance, so i just do it for the first six months until the tank is stabilized. You may be able to find an existing company that will sell its' accounts. Many aquarium installation companies are in the same boat as me. I have a hard time finding someone to take on my excess accounts.

New tank installations range from $300.00 for a freshwater tank, to $500.00 to $1,000.00 for a complicated marine set-up, where it takes days or weeks to complete. It really depends on how much you are making on the equipment sale. If you have to match a big box store or etailer, then you have to charge the higher rate for installation to make your profit. If your profit margin is good, install it for free but remember, you'll have to go back a few times at your cost every time the client panics.

Tank moves range from $500.00 to $1,000.00 but they're a lot of work and only worth it when you're just getting started.

Yellow pages are too expensive in major cities ($3,000.00/year for a business card size ad, and 6-8 books to cover the city), so set-up something with the LFS to refer people to you with a commission given on good leads.

Trade shows are a great way to get in with a designer, or custom home builder, but they are very expensive in large urban areas as well. It costs me about $7,000.00 to do a trade show, and it takes a year or two to get follow-up sales. In the end they always pay off. Out of the blue you get a call for a big installation that will pay for a few shows.

Magazine ads are a waste of money. They're usually $1,000.00 for a 1/4 of a page and you get nothing from them. Newspaper ads are a lot cheaper, but it doesn't matter because the only calls you will get will be from other publications asking you to advertise with them.

Word of mouth is the best advertisement. Try to get a unique tank in a popular high end restaurant or design store. Biting the bullet and doing it at cost is still a lot cheaper than paying for print ads, yellow pages, or trade shows. This way you have a "showroom" to send people to.
 
<a href=showthread.php?s=&postid=10357663#post10357663 target=_blank>Originally posted</a> by papagimp
Thank you Mr. Wilson, that was a whole heaping load of good info to know.

Just keep in mind, in a big city like Toronto, you have to drive for an hour to get to some of these calls. Prices may be less in your area if you don't have to spend $10 - $20 to get there and back.

I used to do 4-6 calls per day back when I did primarily service calls and only occasional installs. It's a real headache to get everyone coordinated in each area for the same day, with their hectic lives of golfing, getting their nails done and the well deserved monthly vacations. Then of course they have a weekly trip to the cottage.

Get used to dripping oil out of your old rust bucket of a car as you park between their Bentley and Austin Martin. :)
 
Re: How Much Should I Charge?

<a href=showthread.php?s=&postid=10346995#post10346995 target=_blank>Originally posted</a> by mhhauser321
I was wondering what the typical cost for aquarium services should be.

For instance if you hire someone to build and install a tank for you, how much a hour should you be paying.

Just want to know so I can find a good number to charge.

Most maintenance guys charge between $40 and $50 and hour w/ a 1 to 2 hour minimum per man hour.

Build/install jobs have the added cost of the job ie. $1000 for install of 220 gallon tank plus the rate for manpower. But that price is purely based upon the job so I'd suggest calling around in your area.
 
it depends does the guy have a rolex or a swatch on his wrist?
is the tank in a 1 mill.+ house if so I would charge 2 bucks for each gallon in the display
if its the adverage cust. 1 $ a gallon of display tank.

-------hey it's just a crooked part of this business :D
 
I've done some research and I have found that most people around here charge 40-50 dollars a hour besides those rare accasions where some people charge 70-75 dollars a hour.

I want to get into this buisness to get some more expreience with tank building and routine maintenace so I am not charging A arm and a leg.

Maybe like 20-30 dollars a hour for the 200gallon and plus tank range.
 
I was thinking a bit more about it...

...you could also charge the same as the others (but the lower rate)...but offer a 'free' service for that price that the others don't...
 
<a href=showthread.php?s=&postid=10375738#post10375738 target=_blank>Originally posted</a> by acrohead500ppm
it depends does the guy have a Rolex or a swatch on his wrist?
is the tank in a 1 mill.+ house if so I would charge 2 bucks for each gallon in the display
if its the average cust. 1 $ a gallon of display tank.

-------hey it's just a crooked part of this business :D
That's jacked up.....I own an Armitron and a Breitling, as well as a few other in the midrange priced watches (Citizen, Seiko, Monte Blanc). So depending on which watch I choose to wear that day determines how I get charged. That seems just a little unethical. Word of mouth speaks volumes in this business. If I charge more because you have a million plus house then the guy w/ the hundred thousand dollar house for the same size set up.....I'm done.
 
I hear many people talk about starting a tank service BUT when I ask them if they realize the possible liabilities they change their mind. IMO insurance is a must if you go into this business. Although I feel confident and sometimes do this kind of service for money I would not do it regulary as a business without insurance. Another word of caution would be to not take on something you cannot do. A friend whom does this as a business just got over his head with a big install of 2 large tanks that he could not complete. I tried to talk him out of this when he got the job (aprox. 60,000 dollars later) he walked and now he is in liability trouble.
 
<a href=showthread.php?s=&postid=10378148#post10378148 target=_blank>Originally posted</a> by nasek718
That's jacked up.....I own an Armitron and a Breitling, as well as a few other in the midrange priced watches (Citizen, Seiko, Monte Blanc). So depending on which watch I choose to wear that day determines how I get charged. That seems just a little unethical. Word of mouth speaks volumes in this business. If I charge more because you have a million plus house then the guy w/ the hundred thousand dollar house for the same size set up.....I'm done.

While I agree with what you're saying. I've physically been browsing at a LFS when that exact senario was playing out. As a frequent customer I knew what the prices should've been, but the man in the business suit did not. So while I agree that it is unethical, it is apparent that an uneducated consumer will be taken for a ride at one point or another and it will be based upon their social class....I guess that's just the way the world works.
 
<a href=showthread.php?s=&postid=10419883#post10419883 target=_blank>Originally posted</a> by chrowski
While I agree with what you're saying. I've physically been browsing at a LFS when that exact scenario was playing out. As a frequent customer I knew what the prices should've been, but the man in the business suit did not. So while I agree that it is unethical, it is apparent that an uneducated consumer will be taken for a ride at one point or another and it will be based upon their social class....I guess that's just the way the world works.
I have no problem w/ cutting discounts for frequent customers. If they show loyalty then hey by all means reward them but on the same note.....just because I know someone can afford what ever I want to charge does not mean that ethically I should. There's a guy locally and I do the maintenance of his tanks. He owns a software company that is very successful. He tells me every week these are your tanks. Do what you want....and I have yet to do what he requested. Everything I add or remove I make sure to explain and make him aware of. He has since given my name to a few of his clients and I am in the process of setting them up a few. I try to be fair. I hate when things are just sold to be sold. This hobby needs more ethical people.
 
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