International orders

artur

Member
Hello to all of the MD staff

Recently I recived a cupon by email from you saying that MD misses me (or at least my credit card) Ive been a MD costumer since 2003 I guess, and always have recived great service and products at a competitive prices, but the last couple of years your international shipping charges has been too much, making such purchases too expensive
im currently ordering a lamp (which you dont carry) from Premium aquatics where they give me like 3 options on international shipping
i hope you can do something about it.
Best Regards from Mexico

Arturo Prats
 
Hello Arturo,

Thank you for the post. We appreciate the feedback. Unfortunatley in recent years our international shipping charges from the carriers have increased. This is the reason you have seen higher shipping quotes. I will definitely pass this information along for you and am sorry for any inconvenience. If you have any further quesitons or concerns please don't hesitate to contact us.

Kenny L.
Customer Service
 
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