Is my optical sensor dead?

[docwells]

I am having problems with my optical sensor and am wondering if it dying and needs to be replaced. I have an optical sensor I use for auto top off. It controls a litermeter 3. I noticed 2 days ago that the sump water level was low. I took the optical sensor out of the sump and cleaned it, Thought it might be dirty. It was not. I checked my profilux and reset the level sensor. Afterwards the litermeter came on for about 5 seconds and then stopped. This is with the sensor out of the sump. It should have continued running. Well, I put it back in the sump and it never caused the litermeter to come back on. I even took the sensor out of the sump and no change now. I disconnected the sensor from the profilux and plugged it back in to make sure the connection was good. I plugged the litermeter into a regular outlet and it came on, so I know the problem is not there.

Is there anything else I can do or has my sensor had it? I am guessing the sensor is over 1 year old and out of warranty? I am not sure what the warranty length is. I will have to dig up my receipt.

Any help would be appreciated.

 

[AQD_ottawa]

Hi

For warranty claims or questions please post on the support forum at www.aquariumcomputer.com/forum you can then get an answer direct from GHL. Thanks