Be sure the impeller shaft is firmly seated. The first round of 6025s ( Nov/Dec 2006 ) was notorious for loose shafts and have to be replaced by Tunze.
Its not about break in... its been in my tank for a few weeks and even the first second it was in the water it was loud. Especially since I bought 2 of them and one of them is clearly louder than the other...
Sounds like it needs to be sent in please PM Tunze USA "rvitko" with the details for a resolution. Roger from Tunze USA is on holidays for a few more days but will follow up on his return.
First, open it and check that it isn't just some packing debris or very likely just some vaseline from assembly that has gummed up the parts. Very often this solved just be removing the drive unit, wiping the parts down and reassbling it. Pay special attention to the small stainless washer that goes under the drive unit.
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