Blue reefs
WHAT the bank says is send them an email to collect the items you have received as they are not as described on the website , the bank will recover your money , do the dispute by email and forward all the Mails between you and them also send them a screen shot of the advertised coral and what you have received.I don't know what the outcome will be yet as I'm going through the process I will update the thread when there has been any progress if any.
Bill
I give up , all issues with those payment need to go via paypall and paypall policy is to First refund the Products to the seller in this case, because for me is not posible to refund the corals /diferent country, no ups Office in my town, shipping will cost few hundreds euro and after they receive the corals they simply can drop them in freshwater and told corals die in transit/ so i give up.
What we buy from those Companies are in First place just pictures, nothing else, corals are stressed, taken out and placed in different egg crate for pictures /if you noticed egg crate are always clean white, that will be no posible if egg crates are in aquarium so basicaly they use always new eggcrate (or washed) move the corals to take the picture and return, corals do not like that particulary if they was just ariwed from import day ago....
I am quite sure most of those corals will perish soon, in their aquarium or in customer aquariums, corals simply can not take so much moving, shipping, different paramters in short time, I noticed white corals regulary remove every client negativ comments from their FB page, there was many reclamation about doa corals, or doa next day... but all was removed, I asume FM do the same becuase there are only positive posts, negativ are all removed.
To top of that all those companies have same policies, if you receive damaged corals from them, you need to keep him in aquarium, take the picture Daily to show them how corals decline and after he die you need to take the picture of sceleton to receive not refund but new corals in next import, where you of course need to pay new corals and shipping. So basicaly you need to keep unhelthy , sick corals in your aquarium, posible spread disease to other corals to get refund in next shoping from them. My survival rate for acropora I buy from WC are 1 small frag lol, all other colonies are gone very quickly, most come damged in import and they told me to cut the corals to save him /lol yes that is the reason why I pay 120 euro for Australia sps to cut him in small pieces 10 minutes after ariwal)
Also what i notice most of those acropora from them can not survive strong light, asume that is because they keep them under uv, blue ,actinic... light to show the colours and when you put them under normal sps light they bleach very fast.
I think all those Companies are only for new inexpirienced reefer who can buy those crap when they receive corals from them. They just sell pictures for loots of Money.