OK, I have received the pumps back. From what I am seeing their were two problems, first, the shaft was broken, I think the guy opened it and broke it, you have to be extremely careful opening it. Second, their was a chip in the ceramic bearing that causes a screaching noise. The impellers have two rings of ceramic inside them that if chipped drag on the shaft. I want to do a wet test to be sure I have found the problem but so far it seems pretty simple. I need to find an 1.5" bulkhead so i can rig up a test station so give me a couple more days to have a conclusion.