Mishap

[aqualab]

The blue electronics control box that the Stream pump, transformer and multi-controller plug into got splashed yesterday when one of my return lines came apart in the built in overflow box, sending water straight up out of the overflow box and over the side of the tank down into my cabinet which is where the Tunze control equipment is placed. This dripping on the electronics box caused an audible alarm to sound which lasted maybe 5-10 seconds, continually getting softer and finally going silent. Needless to say the Stream pump associated with that blue box no longer operates and the transformer and blue box both get hot. I took the blue box apart and see no visible damage to board, however there was moisture inside. I left it apart to dry out and will use a hair dryer as well to ensure that the water is removed. Okay, so what do I need to do if the electronics s__t the bed, can I purchase the blue electronics box seperately? The transformer and pump are okay, I switched and checked. How much will the electronics box cost and who do I order that from-Tunze directly?

Thank You,
Bill

 

[aqualab]

Oh yeah, forgot to say that this is the 6100 Turbelle Stream setup-2 pumps and multi-controller.

Thanks Again,
Bill

 

[rvitko]

Yes, you need a new driver (blue box), unfortunately it is the single most expensive part, they cost $91.27. You can order it direct from me or through any of our dealers.

 

[aqualab]

Thanks for the quick response, please let me know how to order directly from you.

Thank You,
Bill

 

[rvitko]

Give me a call 512-833-7546 tomorrow- 10-5 Central. We'll work something out

 

[aqualab]

Thanks Roger, I was out of town and just got back to check this thread, I will give you a call today or Monday to order part.

Bill

 

[rvitko]

I'll be in Monday, we will be closed Wednesday though next Monday.

 

[aqualab]

Roger, I received the repair part today, thank you for the quick shipping, outstanding product support and extremely fair pricing. I installed it and everything is working fine again.

Thanks Again,
Bill

 

[rvitko]

Thanks!