Hi there,
As Jerel mentioned, the LX7 should first be connected to your Wi-Fi network. This allows the devices to communicate with our myGHL servers.
Wi-Fi setup instructions can be found here:
https://youtu.be/UEbmPszLqaw
Once you have that completed, you can copy and paste the myGHL-ID number into your myGHL account and verify. There will be a security key generated and displayed in the GCC communications page, right under the myGHL-ID box. Copy and paste that number into the respective box in myGHL and click connect.