Nano Stream 6045 with broken shaft

[defib]

Subject pretty much says it all... What can I do about it?

Thanks
Jon

 

[saltycritter]

Just send it in to the address below with your name address and phone number for warranty service

TUNZE USA LLC
305 Victor St
Austin TX 78753

Shawn

 

[shawnz28]

Whoops posted under wrong account. All the 6045s are under warranty until I believe January, after that a reciept may be needed.

 

[rvitko]

I see you are in Austin, you could also drop it off at AquaTek if you bought it there and Bruce can bring it by for repair. You could swing by here yourself as well but please call first- 512-833-7546.

 

[defib]

Seeing as you are less than a mile from my house I'll probably swing by with it. I'll definitely call first but what is a time to swing by? I'll be home from work 4ish so it would be after 4 today. Otherwise I could drop it by tomorrow during lunch some time.

Thanks
Jon

 

[rvitko]

Just give me a call, it is just myself and 2 employees so it is hard to schedule a stop in. We usually are here from 9:30-1:00 and 2:00-5:30

 

[defib]

Sounds good I'll call after I get home from work and if someone is still around I'll drop by with it.

Thanks Again!
Jon

 

[defib]

Thanks again... Wish everyone was as easy to deal with as Tunze!!

 

[rvitko]

Thanks! Apparently we live in the same neighborhood as well, I never see too many glowing aquariums when I walk around in the neighborhood so I thought I was the only one.

 

[defib]

I have a pretty good hood and it's away from the door.... You will have to wait tell I have the hood open and walk by Then the blue glow lights up the whole living room